We were greeted at the door by a nice man and then a woman who answered some questions I had about an engagement dress so I was excited about the appointment, however my consultant was not the best. We would try to talk to her about what I wanted and she would just look away and ignore us, when I told her I didn’t like one she pulled for me she would sigh and seem annoyed. She only pulled 3 for me and the appointment still had 30 minutes left. At one point after saying I wasn’t loving a dress she asked me so did we find the one and I said no not yet she then asked if she was supposed to go look for one (this was before she ever pulled any for me and we had just gone through the 5 I picked.)
Pretty much seemed like she would have rather been anywhere else but there. And she was only there for commissions. Very upset with how this appointment turned out.
Edit to add: Amanda (the owner) called today to apologize for my experience and assure me that she would speak to my consultant so that the issue would not happen to anyone else. I did appreciate this as it means she is correcting the issues...
Read moreLoved the younger girl I worked with but when the manager/owner (I assume) came up, she was SUPER rude by mocking me and even going as far as telling to girl not to write down the number when she told us she would. Was going to buy a gorgeous dress (was deciding between it and another stores, and had decided that one) but after that, NOPE. The girl spent the whole hour making me feel comfortable and checking how I was feeling when she saw I got discouraged while changing. My entire demeanor changed when the older lady did what she did: Mocking me (which I could see in the mirror!!), rolling her eyes at my mother taking photos of me, being rude about/towards my 2yr old flower girl (yes she was getting antsy but the other lady was kind about it. She was NOT), and then telling her not to write down the dress info and put it in their system! We went less than 10 mins over closing time, and I apologized numerous times for the in convince. I was devastated when I got home. Wish I knew their names, to praise the...
Read moreVery disappointed. When we were an hour away I called to see if an appointment was needed the girl says yes I could book online. I asked if they were busy she says yes. So I got online booked and got there before appointment time. Pulled up to an empty parking lot and not 1 other customer in the building. (Not busy at all) we had to look for our own dresses, not shown any styles that she wanted, the girl who helped us was not friendly and seemed to not enjoy her job, didn’t help in dressing room and I was having to leave out to go find more dresses. Then told she could get dressed and maybe pick out another style. Definitely NOT going a glitz experience if that’s what you are looking for. Not a big selection of dresses either. I wouldn’t recommend going here for prom dress shopping experience at all. We won’t be back and I won’t recommend...
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