Lake County YMCA Central Branch — Local services in Painesville

⭐⭐⭐⭐⭐ 5-Star Review for Painesville YMCA

The Painesville YMCA is truly one of the best facilities in the county. The Child Watch program is outstanding — by far the best around — and the staff there genuinely care about the kids. They often do crafts with them, are incredibly attentive, and treat every child so well. They work so hard it’s ridiculous, yet always seem to have a smile on their faces and something kind or encouraging to say. I honestly can’t appreciate them enough.

The services and programs offered are excellent, and there’s always something for everyone whether you’re looking to lift, swim, take classes, or just get a solid workout in.

The staff are fantastic, especially Michele at the front desk, who greets members by name and always starts my mornings on a positive note. The facility is clean, well-run, and welcoming, and although I also enjoy the Madison YMCA, Painesville stands out for so many solid reasons.

A few minor downsides worth noting: the Child Watch area is up several flights of stairs, which isn’t ideal for those with mobility issues; I once had a bag stolen, though that was an isolated incident; and occasionally the ceiling leaks, so a bucket might make an appearance. The strips along the track area could also use some maintenance, and it would be great if they added a stretching machine like some other gyms have. The app/ website is really wonky/ funky, so I wish it was a bit more organized and user friendly.

That said, the positives absolutely outweigh the negatives. Painesville YMCA remains a top-notch facility with incredible staff and community spirit — definitely deserving of a...

The staff is extremely unwelcoming. We came in at about 7pm on an evening we were told a staff member was available to discuss a membership. We walked in to 4 or 5 male staff sitting and standing around the front desk talking. Two of them stared blankly at us, not uttering one single word; no greeting or anything. We awkwardly told them why we were there, and one guy pointed us to a lady at a desk in the office. She acted as if we were impeding on her time. She handed us an application. We only asked a couple of questions because she made us feel so unwelcome. I expected so much better from a place that is supposed to want to see people live healthy!!!! I'm honestly surprised there aren't more bad reviews here!!!...

Had a membership here for a long time, brought my kid here for pre school/daycare. They were aware that my son has a disability as he is on the spectrum. After barely two weeks and many phone calls home along with missed work they turned him away because he has a hard time with transitions basically. On top of this the staff recommended a school for “kids like him” that is permanently closed. I feel like my son was basically discriminated against because of his disability. All I got back from them is “It’s not fair to the other kids.” Well what’s not fair now is having to try to explain to a 4 year old why his school didn’t want him. Would never recommend this place they do not care about those with...