I am giving it a 3 star because the guys working there are nice. However my experience with this company has been very bad. I order a piece for my breaker and they were suppose to deliver it. At the end of the day I called because ot wasn't delivered and someone finally came and dropped it off. But the piece was the incorrect one. Then, they said they got the right piece, I get out of work early to pick up the piece and is still the incorrect one. I also have to keep getting someone to come over my house to fix it and is frustrating to bother someone again and again and to waste their time because your company keeps giving me the incorrect part. The workers are nice but honestly my experience has been bad that after this I'll never use this...
Read moreRudeness does not build a customer base. Shop somewhere else if you want to be treated well...
Called to inquire about a part. Shared that the need was time sensitive. Was told I would receive a call back 'shortly'. About two hours later still no call back. I called, was kind, and was told 'to take a breather'. Wow.
If you want to be condescended by their guy who answers the phone, then by all means shop here. I decided to order online instead from...
Read moreI have no idea what people are going through and frankly none of my business. But your bad day should never effect customer interactions. Aside from that employee,i was given the help i needed and that interaction was with a smile and seemed...
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