The Flowery Melbourne — Local services in Palm Bay

The Flowery has top notch quality products hands down. However, despite that, their process for online orders is a little weird to me. They dispense the products before you even pick it up, kinda handcuffing you if you’re down to your last little bit of allotments, or an emergency situation occurs where you can’t pick up the order. So if you have no choice but to go to a different dispensary due to circumstantial change for convenience and you’re down perhaps to your last dispensations or whatever is left on your allotments, you wouldn’t be able to pick up anywhere else until those allotments are placed back in OMMU, because they dispensed the products before you picked it up. No other company in the whole entire state dispenses products before you pick up. Also, if you add or delete from your order, they will cancel out the whole order and make you a walk-in because they already dispensed the products and now they have to do everything over from scratch. Furthermore, the other day I made back to back online orders and they rang me up twice at the register handling each order separately, which is terrible if you’re swiping a debit card because of the bank fees for cashless ATM withdrawals. I know I sound like a Karen, but when you been in the industry for so long and are a custom to certain procedures and then you encounter these procedures, it makes things rather difficult and complicated. Overall their products speaks loud for themselves, definitely top notch in the state. Just certain practices and procedures they have overshadows the overall experience. Again, not saying their way of doing things is wrong, just a little different and sometimes complicated. Who knows maybe I’m spoiled because of Trulieve or Jungle boys, but once again you won’t be disappointed in The Flowery, not to mention they take care of Veterans which is a real...

I received a promo today for a $100 credit as they are promoting their new location. However the website wouldn't take the code. I spoke with Emily there (super nice btw) but she came back and said because I put the code in the promo space and not the referral space, I cancelled the promo and now don't qualify! Mind you, I followed all the steps to the link... and they have the space directly below for promo code but no space for the referral code is somehow my fault? The fact that Emily recognized that and relayed it to the powers that be and they are still like NOPE is crazy to me! Because now I will never give this place a chance. They're literally trying to promote their business with this promo and because of a technical problem I don't get the promo!?!?

It reminds me of Eddie Murphy's skit - "I got some ice cream, I got some ice cream, and you can't have none, because we sent you a promo code that we won't honor because of a technical problem on our end"!

Most ridiculous thing I ever heard! In fact I think the whole promo thing is a scam to begin with! The ad says use it or lose it! The ad should say this is a...

Order from the most recent 710 Lab list drop from the flowery. Got an order update that my stuff was ready for pickup. Made my way over and it wasn’t ready at all. So that was inconvenience with 40min drive. Was told it would be ready over the weekend called and against was told ready from one of the employees. Had to make sure she doubled checked after hearing a yes. And again order is late. Didn’t get any more notification over txt like my usual order from the 710lab list. So my order ended up being ready after two week. Which is inconvenience and not acceptable when you need your meds. Very disappointed with the 710lab list drop and how the flowery handles situation like this.. Could have gotten a call over the phone as soon as it arrived. Instead an email was sent the second week Friday for pick up. Customer service can definitely be better. If you don’t have the supply to meet demand on the requested delivery date, don’t even do the drop, it’s A...