Total Mobile — Local services in Palm Bay

I tried to call the store a few times for a sim card issue and they would not answer. No big deal. Im sure they have a good excuse. Today I get a phone call from the gentleman that works there and he was very rude and told me no to call the store multiple times. I never had an experience like this before. I ended up buying a sim card for my tablet and it did not work and he told me Its my fault and I should have not bought the tablet. I was able to get a proper sim card from a different company. I wont deal with them again. Walmart has better service then that lol

Edit to owners respons. It is not lie. Why would anybody make this up. Yall provide bad service. I went to Verizon and got a new phone and number. They have great customer service. Your mad because I called you out and took my business elsewhere lol. Your rudness just lost you a customer. And I did not call 50 times and I only left 1 voice mail. If I did call 50 times and 20 voice mails then where is the proof? That's what I thought. Grow up dude. And try to respond to these reviews with some respect. Your even rude on some of the...

I normally don't write reviews, but I felt like this place deserved one after the exceptional service and great advice. Not only was the service fast, but it was done so thoroughly and respectfully. The staff is so generous and insightful. My phone screen was cracked and the screen was unresponsive and they were able to get it fixed in less than 10 minutes, that's basically an oil change! It didn't even feel like I was waiting because the conversation and the time I spent there was amazing! The quality and service was so good I had to buy more products because these people deserve so much for the work they do, please do not hesitate to go here! I recommend 11/10! Excellent service, proper care and support. I appreciate it so much, thank you so much Max, I will definitely be coming here and sending more of my friends and family members anytime we come across these issues, you guys made me feel so comfortable and I never been to a store that felt like home until...

My IPhone 7 Plus settings showed that the battery needed service. I had purchased a battery from a different party and decided to NOT change it myself so I took it in to Total Wireless in Palm Bay. The gentleman said 40 minutes and had the job done in 20 minutes. When I asked him what brand batteries they used at that store, he said they use Apple original batteries. My understanding (from Apple) was that they didn’t retail their batteries. I would have much rather had an Apple battery rather than the aftermarket one I purchased. Great service, very reasonable and professional. I will use this business if I have a cellular need in the future. Stop in and visit their store, it’s much different inside than out. You won’t be...