I just watched a video of Carlos, the manager, greet a couple of photographers on the street back in January 2023. Carlos is a class act representing Baccarat in Palm Desert, California. I live on an island in Maine and am looking at colleges for my twins who are now 16. We will be in California in the next 6 months touring colleges. After watching the way he greeted these potential customers, because we ALL are potential customers, I would spend lots of money in this store simply by his friendly and inviting greeting. Carlos has set the bar for some of the other businesses on this street. From the weird way these other businesses interacted with the photographers I will keep my wallet in my pocket and walk on by their front door. Well done sir!!! I will shop at Baccarat! A well deserved review from the great...
Read moreI have never experienced any issues with service while shopping at their stores. However, since a Hong Kong company acquired over 88% of the company, I believe the quality has declined slightly. For instance, the crystal table lamps are designed in a way that makes it difficult to change the light bulb, and it seems that the electrical components are not of the...
Read moreI haven't even been but I watched a video. These guys travel and will spend a day filming the town they are in. 70% of the stores were snobby. The manager invited them in to check out the store. They obviously couldn't hope to buy anything from the store but that didn't stop the manager from showing...
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