United States Postal Service — Local services in Palmerton

The Palmerton P.O. IS a professional atmosphere where people can go in and send out mail with tracking for assurance their package will arrive. It is only on average between $0.10-$2 to jump up from 1ST Class to Priority Mail (depending on weight and distance) and it includes the tracking information to rest easy knowing when it is delivered.

The counter associates are friendly, professional and they DO seem to know everyone. The two female clerks inside the building make it their business to know their job, the postage rates and services. Palmerton PO also has at least one new staff as well to beef up mail services. They ARE helpful and it is only the customers' candor that warrants the responses they receive.

The mail delivery can be faster, but think about how there is limited staff, increased quantity (anywhere this would pose to be a challenge) and people taking off for personal illness things will slow down.

Since the 2020 COVID-19 pandemic and beyond, I have yet to have to call down there and say I am missing anything (whether a letter, package etc) and I am happy to claim since living here in early 2016, NOBODY has ever tampered with my mail.

Also, the individual that cleans the post office lobby areas is always doing an excellent job keeping the place CLEAN AND SAFE! You can clearly tell she is generous with the cleaning service/products!

Keep up the great work and thank you for...

I complained several months ago about the male mail carrier on my route and nothing has changed. He consistently delivers other peoples mail to my address and my mail to other peoples address that are not even on the same street. He drives by without stopping when the mailbox flag is up and I often see him parked talking to customers on the route which explains while other carriers deliver the mail around 10:30 -12:30 or so I sometimes get mail when he is working as late as 6pm. This guy needs a supervisor to ride with him and monitor his work ethic. I would not even give him 1 star but I had no option in...

Teller No. 5 was extremely rude and unwelcoming. I walk into the office and am simply searching for a box that will fit the package I need to send. I’m greeting by “are you lost?” I am very patient with her because I need my box sent out safely and I can imagine there’s worse things she can do than simply be rude. She offers some awful suggestion without even understanding what I need. So I end up eventually finding the perfect sized box while ignoring her jeering. She then says “well I see you went with none of my suggestions.” Again, I’m forced to put up with her since my items are now...