Boarding at Webb Ranch — Local services in Palo Alto

Hi - would not recommend taking lessons here. I would say I’m a beginner and struggle with tacking up the horse. Every single lesson the instructor was no where around.. it would take me 30 minutes by myself. Then finally the instructor would come, tell me I did it incorrectly. And then take more time to do it all over. I had an hour lesson spot and would maybe ride for 20 minutes. Not to mention it was super frustrating. I finally stopped going. Along with their cancelation policy.. I had to cancel once due to Covid and second to my car being towed. Charged me both times the full amount. Not to mention the instructor had canceled lessons herself due to being sick but you were unable? Hate to complain but wouldn’t...

1st time riding there and big thanks to Alex letting us reschedule since it was pouring out on our original date. The lessons building is further back than Google maps shows. Drive slowly since there's people riding next to the road for a bit. Alex got us setup with boots and helmets than introduced us to Charlotte our guide. She helped go over a basics for us and our kids. She's very knowledgeable and friendly. Our trail ride took about an hour and was helpful in keeping us grouped together. It was a beautiful day and a nice ride. Definitely recommend for a bay...

I had to wait several weeks to schedule our first lesson. Lots of back and forth and confusion. Our instructor cancelled last minute at least 3 times. One due to health reasons. However, when I woke up with a cold the day of my lesson and had to cancel, mindful of everyone else, they charged me the full amount, following their cancellation policy. Complete lack of empathy and customer centric approach. I would recommend if you are human and life...