The Spa At Camelback Inn — Local services in Paradise Valley

I must be missing what all the hype is about this spa. Our experience was nothing more thank "just okay."

The hot tub in the men's locker room was broken, which happens, so no fault there. Cold plunge, sauna and steam room were great!

However, Sprouts' menu was disgusting. We paid $61 for 4 tbsp of hummus and a bland salad with quinoa. The menu, trying to be modern and gourmet, ended up being overpriced, tasteless and unfulfilling. I ended up eating more Gardetto's from the lounge than the lunch.

Our massages worked. Nothing more. My partner's massage therapist talked most of the time which made it not relaxing for him.

My therapist was a decent one, but nothing to rave about in terms of technique, friendliness and atmosphere. She forgot about an injury I had, so I had to flag her in the middle of the massage to get away from the injured area. She didn't use her hands as much as her arms. However, she did a killer scalp massage, which was the saving grace.

The main pool was busy, which was fine, but it was very not relaxing due to a group loudly talking, laughing and jumping into the pool like it wasn't a spa.

The spa showers were OLD. One of our favorite parts of a spa experience is to shower off and clean up to go home. A cheap, apartment-grade nozzle with a smell of burned hair throughout the shower area made for a "hurry up and leave" situation. They really can't just put a rainshower nozzle in their showers?! It's a $50 upgrade! Ha!

Overall the spa didn't feel as clean as I would've like to see. Trash and cups laying around in different areas of the spa.

This definitely wasn't my favorite spa in the Valley. I don't see...

I was so looking forward to my annual post- holiday spa visit with family. We’ve always visited the Camelback Inn spa and were excited to return. Upon arrival, we were met with the spa building being surrounded by scaffolding. I called the main lobby and was told that the spa temporarily relocated due to renovation. Upon arriving to the “new” spa, we were so disappointed with what we found. A former suite was turned into a pseudo waiting room, locker room, sauna and pool house combination. When it’s time for your service(s), your provider will meet you and then walk you across the street to other old hotel rooms that have been converted into service rooms. The high end amenities that we became accustomed to were nowhere to be found. No more showers after services or communal areas to do hair and makeup. There’s only 2 bathrooms/ changing rooms for all spa patrons and the sauna and plunge pool must be reserved in advance. Our services were still great and the staff seemed to be working through the interim challenges. The spa manager was very kind and considerate given our frustration with paying for a luxury spa day and only staying for less than 2 hours. I’m hoping that the renovations go quickly and things can get back to normal. In the interim, I’ll definitely be...

Ridiculous sham of a spa. They’re under construction so the typical beautiful spa grounds are closed until Sept 2025 but this information isn’t posted anywhere so what you actually end up getting is what can only be described as a massage in a FEMA tent. Old hotel rooms have been converted into massage rooms unconvincingly, staff were disoriented and uninformed, there are about 6 lounge chairs by a tiny pool so people are crammed in and stacked on top of each other waiting for their services, and you have to SIGN UP on a waiting list to use the two person infrared sauna. No showers, no steam rooms, and the place is completely co-ed (down to the locker area). All the amenities are significantly diminished, yet the price for services remains the same - and again - NO where on the spa website or in conversations with hotel staff was this communicated. I’ve been coming to camelback inn with my family for 20 years for spa services and we were so disappointed with our experience yesterday that we won’t be back and we’ll be telling our friends in the valley to steer clear. They should shut down this ridiculous operation until they’re actually ready to run a functioning spa again without tricking...