Let me tell you about this company's business practices. My name is Wade Canell. I'm the owner and operator of a very small town woodworking business called stable table, woodworking and restoration. I if you are unaware, Felder, works within the ecosystem of woodworking. For whatever reason, one of their sales representative named Rod Purdun went onto my goohle business account and gave me 1 star with no explanation. Ive never met the guy nor has he ever been a customer. I have well over 500 interactions on my Google business and all the reviews ive aquire over the years have been 5 star. They merely want to scrub out the little guy and do what they can to capitalize on the entire market by whatever means possible. This company...
Read moreMy Felder 700 S Proffional saw/shaper that I purchased has increased the proficiency and quality of my furniture business. Couple of years ago I purchased the Hammer A3-41 jointer thickness planer. Another upgrade to my shop. This year my I will be upgrading my bandsaw with the Felder FB 610. My tool rep and customer service are out of this world. I am a one man shop. I design and build custom furniture and cabinets. I also do custom mill work. By having the right tools and machines it has made my work easier. The name of my company is: Palmer Kent Furniture In...
Read moreI purchased a Hammer A2-26 and only after uncrating the machine did I notice it was either dropped or more likely something extremely heavy fell on it. The weird thing was the crate wasn’t really damaged although it wasn’t reinforced much.
I contacted Felder and started sending photos of all the damage. I worked with Garrett and he was extremely professional and truly wanted to correct this. Quickly he found another machine and made sure it had my name on it. The old machine was sent back and my new one arrived in perfect condition with a much more...
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