Hello there,
I was a frequent customer at your restaurant who loved your food, especially the chips and salsa. I've supported your business the past 2 years since I moved here, and throughout the shutdown as well. Today I was happy to see it was taco Tuesday, and since it is my birthday I stopped in for dinner to go. I ordered 2 sets of 3 tacos $6, a side of rice $3, and a side of chips and salsa which, according to the website....$3, but I was charged $7. If the bag was was full and it was a decent size container of salsa I'd understand that price but it was not. It was less than half the bag of chips, and a small plastic container if salsa. As I said I've been getting the chips and salsa for a long time and it was ALWAYS $3.50, as stated on your website. Why would I be charged $7 all of the sudden? I even went back in to ask the man/server why my order was so expensive, and I told him he didn't calculate it correctly and he said the chips/salsa were $7. I said "that's not what it says on your website" and he said nothing to me. He knows me from how often I go there and knows I order the chips and salsa every time I'm there! I will not be back and I am posting this on Yelp, and anywhere else I can. This is not ok for your to take advantage of your customers! Thanks for ruining my birthday dinner.
Caroline
Sent from Yahoo...
Read moreThe tacos were excellent, as were the trio of salsas. The red salsa was spiciest and my personal favorite. The other two include salsa verde and salsa of chipotle. The tacos I chose included chorizo, al pastor, and beef.
I also ordered a torta (Mexican sandwich) expecting a normal sized thing given my experience at Mexican restaurants in other parts of the USA as well as 3 years spent living in Mexico. This torta was an entire loaf of bread sized sandwich. Notice the normal sized can of Diet Coke behind the torta and you will have an idea of its size. The filling was delicious but I ate none of the bread because it was simply too big. I suggested to the restaurant that they go with half the bread in future. Less is more in this case.
The entire meal (with a soda) only cost a little over $16 which seems very reasonable to me. Nice find. I’ll be back the next time I’m...
Read moreI am not one to write complaints, but today the man behind the counter was so incredibly rude. The man who attended us, who is also Hispanic, like my husband and myself had no customer service whatsoever. It was my first time going to eat there and he wrote down my order. I changed my mind and ordered the burrito solo, just how it is. Once I do, he looks at me, shakes his head annoyed by the fact I changed my mind, rolls his eyes, and walks away lol My husband asked him to not be upset just by a simple order change. He just looks at my husband with an annoyed look in his eyes. More people came in and they got their orders before us. We waited a lot longer than those who came in after us. When we asked if it’s almost ready, he said “yeah!” And called another customer over. If you want rude customer service, this is the...
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