I’ve never been so impressed by a company going so above and beyond! My wife and I have furnished our entire house with Ochs, their customer service and commitment to quality products are something that we’ve just never experienced at any other company! The sales staff were extremely friendly and their knowledge and recommendations were second to none. Their delivery staff were such a huge help in making sure everything arrived on time, and they made sure all of our furniture was well taken care of on the way home. Thank you so much for the great prices and great recommendations on our recliners, couches, tables, chairs, and beds, we will be returning and sending all our friends and...
Read moreAshley's in Cape is operated by Och's sold me an entertainment center in Dec. 2020, took the money and has never delivered the piece. Every month the date of delivery changes so I must wait another month.
See the Better Business Bureau reports that back up my experience. They refuse to refund saying all sales final.
Selling a product but not delivering said product, is theft and fraud. Do your homework before buying from Ashley's in Cape Girardeau ot from Och's Furniture in Perryville, Missouri.
Will never buy from either company again, and will research any new furniture stores in the future to be sure Och's is...
Read moreI purchased a lift chair about 13 months ago, the frame broke, contacted the store, then emailed rose, I was told to send pictures--that was a month ago, and no reply. I will never do business with these people. The chair has a limited lifetime warranty, and it is not worth the paper it is written on. They stall you out and do not service there products, the sad part is it was a very expensive chair, and is needed, we have health issues, and really needed a functional chair. In closeing never do business with any part of the Och's...
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