I rated this 2 stars only thanks to the way the staff treated me. They saved the shop from a 1 star rating. I have spent quite a few hundred in this shop in a six month span. The first issue was a supposedly new premium juice. It tasted delicious, but ruined my tank and coil within hours. I took the juice and tank to two other shops. They both attempted to see if it was a coil issue which it turned out it wasn't. Both shops attempted to use the juice and it immediately ruined their coils. One shop noted that there was literally no required legal warnings on it like all real juices. So whatever, I lost $40+ on the fake premium juice and an entire pack of coils (that another shop replaced for free due to the fact that they felt it was wrong I got ripped off by Xperience). I got over that. I also bought an eLeaf iStick at Xperience. It's not even six months old and is malfunctioning on me and there's nothing I can do to get that money back so I can go elsewhere to buy a properly functioning box mod. Lastly, I purchased a troll which I ended up giving to my husband. The tin it came in isn't the same size as our other two troll tins. The little troll face is also scratched off... It's less than three months old. We've got a troll that's over six months old and its as flawless as the day we opened the package. Sorely disappointed that a shop that appears this nice, located in Mcmurray has to sell junk. I'm not here to blame the employees for the matter. The employees were always great. It's not their fault they are provided with junk that they have to sell. Unless Xperience plans on replacing the junk they gave me or giving me a refund, I will never set foot in this shop again and I will deter everyone I know from ever going there. But I doubt the owner would ever allow someone to eat into his profit margins.
After posting this review on the company Facebook page, the manager replied insulting my complaints and proceeding to tell me that I was never in their vape shop. I will never set foot in this vape shop again and I will warn...
Read moreWide selection of juice. Great customer service. This place really makes you feel like home. Any time I do not understand something they always help me. I have been to many other vape shops and they do not compare to what they have here at XV. Max and Brian and the team are great. They always seem to know what is next on the scene when it comes to flavors. I really like the selection to. I makes allot of sense to me that they are the best vapeshop in the area. wjeoijowiejoiajoijflkj lkjerflkjerwofijoierjfoijoerifjo l oijfoijrefoijqoerijflkja lkj lkjoijoijqoijerfl ql f lkjoijfoijqoijrefokqjlkn oiqjoijqoijq;lkjewrflqkjerfo qoierjfoijwlk wei jrfoiwjlj oiewuroiwoe lkjwefiwoiejfolkwjfr lwkjero 2ijeo2ijlfwknsflkwne kljo i34jr oijroswekjt trho2ihrownerf wlkejro2ill w w li3jro w2oi3jr n. sheowijen show wwoeirjowiejrl welkrjon wlkejri woijen woiern. HTer ehonlyh way to understand the wat to understandin is...
Read moreThis is by far the best vape shop in PA hands down! Very clean shop and welcoming staff! They have a massive selection of everything you need as well as great juice to vape with all the top names, which you can sample all the juice they sell on the spot. Plus the employees are easily the most helpful and nicest people you will ever meet, they go above and beyond to help you out anyway they can. You feel like you've know these people for years and it feels good to support such a great place. If you haven't been there yet you need to go and give them a try, you won't leave dissappointed! This is the only shop I will go to period! Much love to all my boys and the owners!! You all...
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