Able Plumbing Supply Co. — Local services in Philadelphia

My water heater's has gas valve control needs to be replaced and it's under warranty. The heater's company authorizes to picked up the part from local supplier, and to avoid additional fee, get it from the supplier whom sold the product. The manufacturer certified that it's from Able Plumbing. My contractor also his got it from Able Plumbing at Germantown Ave. When I called they said we only deal with the contractors and need to know his name. My contractor's subcontractor, whom I have no ideal his name. They don't deal with customers on the phone. They also said they are whole sell and deals with contractors. I called three places before reaching them, they are the rudest among all. Not honoring manufacturing warranty on units purchased from...

In October of 2014 I went to the store with our plumber who had a long list of parts needed to finish the re-plumbing of our house. The person at the counter was rushing us out, because it was close to the end of their work day. He was rude and condescending to our plumber. I was surprised of the customer service, since the place seemed to be a small business and they could of had got a pretty good order from us if they were not so rude and ignorant. I am not sure if the two people at the counter were the owners, but I would give them the advice to respect their clients even if the clients had an accent or were not from the Chestnut hill area. I would never go back to that store and I will drive further to get what I need from...

DO NOT SUPPORT THIS BUSINESS!!! I am a home owner and I recently bought a part for my heater 2 parts to be exact ...the rather expensive of the two turns out I didn't need it. So the following day naturally I went back to return the " unused" part only to find out that I could not return it and was rudely told to read my receipt. I asked the sales person who sold me the part why didn't he inform me that if I didn't need it I couldn't bring it back only to be answered rudely again with" i (sales person) don't have time for this I have to go". It amazes me of how Able Plumbing Supply a neighborhood supply house doesn't value it's customers with whom they share the community. I advise all home owners not to support this...