Comfort Zone — Local services in Philadelphia

In the beginning of 2020 they were great with my daughter. After quarantine happened it's like these teachers completely forgot how to take care of a child. They barely fed my daughter during the day, and when I addressed this concern of their "daily reports" which were half complete when my daughter was picked up, the owner addressed my concerns, but then the teachers started to be petty towards my daughter's belongings and for me checking in on her. I was no longer allowed to text her teacher for updates because she only does it as a "courtesy" for parents. Informed the owner and told her I will be removing her from the facility because of the persisting issues and the owner did not advise that she will correct the problems, she simply said ok. HORRIBLE!!!! I don't know about you guys but I love my daughter and would want her daycare to love and care for her as if she was with her own family. And the teacher that has changed her attitude towards myself and my daughter is MADISON!

UPDATE! THE WHOLE STAFF IS UNPROFESSIONAL ! INCLUDING THE OWNER! I CALLED YESTERDAY TO RETRIEVE MY DAUGHTERS BELONGINGS AND I RECEIVED THE MOST NASTIEST ATTITUDE FROM THE ASSISTANT DIRECTOR AND WHEN I INFORMED THE OWNER SHE CONDONED THE ATTITUDE AND STATED IT WAS BECAUSE I DID NOT GO EARLY IN THE MORNING LIKE I HAD STATED, I DID NOT KNOW I HAD TO EXPLAIN MYSELF TO THESE PEOPLE AS IF THEY ARE MY PARENTS! DO NOT GO HERE BECAUSE THEY WILL TRY...

I am incredibly fortunate to have my youngest son at the Comfort Zone daycare. Over the past two years, it's been amazing to watch him learn and grow. The dedicated and nurturing teachers, implementing their days with fun and educational classroom activities, have truly made a positive impact on my family. I couldn't imagine my son going anywhere else! Not only are they helping me raise my youngest, there are several tenured teachers that have raised my older children as well over the last 22 years. I have the upmost respect and trust with the Comfort Zone daycare to the fullest. The owner, Kathy, has been such a pleasure. Kathy, provides genuine love for children and has created a warm, welcoming, safe and clean environment. She emphasizes on the quality of curriculum and activities as well as provides her staff with a positive environment that together they provided high quality care. She has made my mornings easier as she works with programs that she helps us enroll our children for nutritional meals and snacks while they are in daycare. Such a plus! With their attentiveness, they ensure care not only in age appropriate groups but individuals needs with the children. There has always been positive communication and prompt responsiveness with her, the director, Dee and the entire staff. Thank...

My grandson Cincere has gone there since he was a couple months old and he is now 10 1/2 years old. Everybody is very nice there, they treat your children as though they are their own children. Very clean, they communicate with you about everything going on. They have a lot of fun activities daily, hours are excellent 6am-6:30pm Mon-Fri I think they have Saturday hours also. Kathy is a amazing, she is the owner of Comfort Zone, she is always willing to answer any questions you have. Half of the time my grandson does not want to come home from there because he has so much fun. During school hours they provide before and after care which is so helpful, also they assist them with their homework which is a huge relief to working parents, and they provide discounted meals to them, some days they will have water ice for them. This definitely is a top notch daycare whom I would definitely recommend 5 stars all...