Asana Nail Salon — Local services in Phoenix

Its hard fir me to not be critical of nail salons, my sister is Vietnamese and owns a very successful nail salon with a huge clientele that travels ling distance just for their high end nail art. Her salon in Washington has a high standard of service, this is what I am used too. I am constantly disappointed by salons, i go casually dressed, always ask for mani / pedi. For a 50 year old white man, you would think that might give them a clue that im not the avg guy off the street. They can see my nails are regularly manicured. Yet, they don’t pay attention, talk on their phones whole time or someone else. Poor quality.

So, here I am at Asana Nails and spa. I was eating lunch at PT Pho across the street. Open Yelp and look for the closest nail salon near the restaurant where I was. The map showed right across the street on the far side of Safeway parking lot was Asana Nails and it said they take walk-ins so I drove over and walked in the door.

A friendly man greeted me when I walked in and asked me to sign in to their little digital kiosk told him I wanted a Mani Pedi, immediately I saw a girl starting the water in one of the pedicure chairs I finish signing in he asked me to have a seat with her and she proceeded with an excellent pedicure and manicure. The shop is very clean, updated, and professional. They had a assortment of cooking shows on the multiple TV’s, not a lot of chit chat, but not rude, you could tell they really paid attention to the task at hand. I was very pleased by the skill and confidence she worked with, it put me at ease and could relax and enjoy it. In the end we chatted a little about the best restaurants around since I’m new to Phoenix and shared a couple local restaurants that I went to on their recommendation. I can tell you that this was the best mani pedicure experience ive had in Phoenix this year! Great value price wise for...

My wife and I had an appointment the other day. When she called to make the appointment, the gentleman confirmed that it was for a manicure for me and for her a mani/pedi. When we walked in, the fumes were unbearable and made me gag in spite of the fan they had running. It was nearly a half hour before they started on my manicure and about 15 minutes before they started my wife's pedicure. What is the point of making an appointment for a specific time if you're not going to perform your service at that time or maybe within 5 or so minutes??? My manicure was adequate (with barely any massage on my hands) but then she made a point to show me how much of my cuticles she was trimming like she was shaming me. The guy did the same thing to my wife when he scraped the dead skin off the soles of her feet. How embarrassing and disrespectful. Terrible.

When they finished her pedicure, they made it seem like that was it and she reminded them she'd scheduled for a manicure as well. They said no and that they were too busy to do that for her. She said, but I made an appointment for that and they still refused and let her walk out with just the pedicure.

There are way too many nail salons out there that we don't need to be treated so terribly. No chance we are...

I have been visiting this location for a few years, and the latest ownership change has really stepped up customer service! I've always received great manis, pedis and an occasional brow clean-up at a fair price and it's easy to get in for an appointment. On Friday, I made the mistake of giving blood for the first time, then coming for my pedi and dip appointment. I felt fine for 40 minutes, then suddenly passed out in the pedi chair. The ENTIRE staff was at my side immediately, bringing Gatorade from their personal stash, making sure I was OK, tending to me, as well as a customer, Delores, who helped call my husband to come get me. They helped me to the waxing bed to lay down and elevate my feet, brought me cold towels, and a tech that I wasn't even a customer of that day stayed with me the entire time until my husband arrived. The team showed care and compassion above all else! By the next day, I realized at no point did they ask for payment - my pedi was essentially complete - WOW. I dropped an envelope with a note and cash through the mail slot, embarrassed that I walked/stumbled out without paying. The team at Asana not only does amazing work, but actually CARES about their customers!!! I can't say...