Sumo Snow Phoenix — Restaurant in Phoenix

We usually visit about once a month and really enjoy the fruit-flavored bobas… they’re typically great. Today, I decided to try something different and asked about the matcha options and which flavor was most popular. The staff recommended the banana, so I gave it a try.

Unfortunately, it tasted artificial, like fake banana, which I personally can’t stand. I politely asked if it was made with real banana and mentioned that it didn’t taste right. I was told it was real banana and they couldn’t replace it. The employee apologized and said it’s their least popular drink (even though she recommend it) and then walked away into the back. There was no attempt to make things right, which was disappointing, especially for a $6 drink.

It would be really helpful if the menu clearly stated which drinks use real fruit and which use artificial flavoring. Also, when I used the bathroom, there was a half-dead cockroach right in front of the toilet, which was really off-putting.

We usually drive out of our way to come here, but this experience left us really...

Had a delicious Lavender Matcha! The drinks were bigger than we expected. Husband got the Nebula boba drink and I usually don't like boba, but the pomegranate pops were light and tasty. We tried a Korean corn dog for the first time and it was really good. It's a casual, small hole in the wall place, not over stimulating or crowded like a typical cafe. Lots of drink options and more snacks than...

Been desperately awaiting the opening of a location in the North Valley since I moved away from the Chandler location in 2021. Friendly service-- they always seem happy you're there and a wealth of options and flavors. Seriously some of the largest variety of milkteas, coffee, tea, and everything in between I've seen in 3 years...and I'm dating an Asian so trust me when I say I've...