El Rancho Market - Phoenix AZ — Local services in Phoenix

My experience with "Rancho", started out, like It was new to the area, just moved in the area. They are catering, for the most part to the Hispanic population, but will be more than suffice, to the needs of any wants or necessity, keeping your pantry stocked. Convenient, customer friendly, happy employees... In all respects, reputable in appearance, and I'm pretty sure the owners are not aware of the extra Enterprise happening right underneath their noses. Security, is tight! They will profile you. Even if you are not a villainamous person; you just might be followed and accused. I still feel that they have a scam going on with the food stamps.. and security is the source of the problem. Getting the shoplifters to find folks that have food stamps. Bring them in, they shop, you pocket stuff.. then security, confronts situation( his job), before checkout, asking shopper if he doesn't pay her fine, she will go to jail. And then will ask if you have cash or would you like to put it in food stamps. They charge a minimum $50 a person. It's a no limit amount to what they could charge. You might be going home together, but you have to pay for that, and sit and think , how a grocery store... Would make a family go without food for the mo., Make me feel like a criminal. Convenient yes if they just stayed a grocery store. But nobody wants to be labeled as a starving thief. No matter how close to the house it is. Investigate for your self, don't take my words for it. Scandalous, heartless, potentially problematic, it might not offer you the same experience. I'm not bitter.......

I refuse to do businesses with an establishment where you’ll be discriminated and overcharged if you don’t fit with their language and culture.

My husband sent me there to buy a specific broth that includes tortillas. Since they didn’t have it I asked about other dishes. A “gentleman” who overheard me ordering mocked me with the cashier said “look look she pushed all the Spanish she knows.” For which I replied that my native language is Spanish that I’m just from a different country. When I got home my husband checked the order and noticed they charged me $5 for 3 tortillas that are supposed to be free. He has purchased lunch from there before and he knows that the tortillas are a side included with the meal. Keep in mind that a packet of tortillas in the grocery store is about $4. Next time he went there he questioned the cashier and manager why they charged me more and they denied it, even when my husband had the receipt and the bag with the price label...

Hope and pray that you never have a quality problem with their inferior merchandise. Do not expect customer service because there is none. The managers just do not know how to handle complaints or handled or customers. All they know is money rolling into their registers. And when you compare their prices to others, it shows that their bank accounts have got to be full. I personally will never ever spend any more of my money over there. If you do, shame on you!!! I am a former Bakery and Deli manager was plenty of credential as well. I work 12 years for the Kroger company in Pittsburgh Pennsylvania Running Dalmatian bakeries, I managed delis in bakeries for Lucky food stores before they sold out to ABCO, and I also managed Ellie's its fries before moving into restaurant management. But you're just keeps dropping their on throwing your money away have a great day folks I could never have ever ever ever treated a customer returning merchandise as I was treated...