Fox Hollow Apartments — Local services in Pine Castle

This might be long but if you're thinking about renting here, YOU NEED TO READ THIS. Natalia in the office is rude, and extremely unpleasant. Juan in maintenance thinks he's a cop and gets into everyone business. Maintenance also plays extremely loud music at all different hours of day/night, which woke my infant up many, many, many times. Because apparently the "no loud music" rule doesn't apply to them. My oven broke halfway through my lease, maintenance came in, didn't pull it out or even look at it. Told us some dumb excuse and left. We ended up having to fix it ourselves. Two of my roommates guests had a verbal argument outside of the apartment, and management told us they weren't allowed back on the property otherwise we would be evicted. Well, apparently all Spanish men with tattoos look the same to them, because they kept mistaking my boyfriend/child's father for the guest involved, and kept threatening to evict us and call on him for trespassing, when it wasn't even the same man! If youre new here, beware because they only look out for their own! They wanted to evict us over what I explained above, but some other residents got into fights with bats/knives/pipes/etc with CHILDREN, yet they were still allowed to live there with no problem. Cops are always in and out because of issues, kids run around the street and parking lot with no adult in sight, the apartment was very poorly cleaned before we moved in, and the INSPECTION'S. They do apartment inspections like every single month, and they supposedly pick "random" apartments to inspect, but tell me how they came to our apartment every single time they had an inspection? They came one time and I was breastfeeding, I asked if they would give me 5 minutes to just finish feeding my INFANT baby and they refused and came in anyway. This is the worst experience I have ever had at any place I've lived. If I could give zero...

Been here for 3 years, the management staff are the best; coming from a former leasing agent. Leyla and Nitza are very welcoming regardless if they are busy or not. Any questions or concerns you have they promptly respond. The maintenance team, Antonio and Valdy are awesome! They get the job done! Together they all make this a better place to live in. GREAT TEAM! The only reason there are bad reviews is because of the phone calls that are not answered but I feel it’s due to them being busy attending everyone which should be a good thing. Then you have people that got evicted which also want to leave negative reviews, they got evicted for a reason. Yes they are strict but that’s what makes this a better...

No place is perfect. But when I tell you fox hollow and their management team comes very close to it, I speak truth. A resident for 16 years,..... Never once have I had a problem on this property. Competent, courteous, caring and accommodating, are just some of the ways I would describe the staff here. If you're looking for a place where they care about your needs, this is the place. Thank you very much, Natalie, Layla,...