NAPA Auto Parts - Plain City — Local services in Plain City

Stopped in after purchasing some NAPA brand wiper blades. I ask the manager if they could take a look at the wiper blades because they were not lining up and not fitting. He told me they didn't do that. I ask again just to take a look at them to see if it was indeed the right blade. He ask me, well what part number did you order. My company ordered these through our account so I did not have a receipt but said we could look them up. He again said well, we just don't do that. I ask him don't do what, give good customer service? I mentioned to him that most auto part stores are more than happy to assist you with something like this. Most stores will come out and even put them on for you. Long story short I went to the NAPA on 161 East of Sawmill, and they showed me exactly what I need to do to make them work. AWESOME customer service! 161 store east of Sawmill Store will now get all of our business. Very disappointed with the...

I am done with these jokers, told the guy 3 times that I needed a Sylvania headlight bulb for my truck, guy goes back gets a headlight bulb rings me up hands me the bulb and it is their knock off brand! Didn't even tell me they don't carry them, this is the third time I have had issues with them not listening. I will now go out of my way to avoid these guys which is a shame for them seeing as I am restoring a...

The team here was Fantastic! We were on a trip to Chicago and realized that our bbrak light/tail light was burned out. The team at this Napa was super helpful in helping me not only get the bulb but find the right tools to get us safely back in the road! Well done, I'm only disappointed that this isn't closer to my home so I can frequent more often! Top notch service! ...