Diedrich Roasters — Local services in Ponderay

We ordered our IR-5 in 2019. Our first time roasting business (16 months now), has grown to 35 states and over 150 cities. I would without a doubt say our roaster has had a lot to do with that! The quality of the roaster, the service and dedication is easy to see in our roaster. We receive daily praises on our roaster and the beauty of the machine. We decide to buy American and will continue to do so. We will be ordering a new IR-12 in a couple of days from now. Our Christmas present to myself and my wife. Our family business is doing well with the Diedrich family and cannot praise them enough. We look forward to actually visiting the Diedrich plant someday as this would be a jewel in our Cherry Blend Coffee Roasters family! We Love the Diedrich and look forward to our years to come with them. Thank you for all you do. Cherry Blend Coffee Roasters Ltd. Terry & Peggy...

We purchased 140 kilo CR roaster new from diedrich. Cooling fan showed up out of balance. It sounds like a 747 jet is landing in our warehouse. We asked Diedrich to replace it they told us to contact Cincinnati fans. We did, and they sent a rep out and that rep claimed the fan was balanced. The noise is always bad but can actually get worse. We now have cincinnati fans come out every 6 months to rebalance a fan that was never worked properly. Also unless you plan on allocating 12 hours a week of cleaning duct work, you will have a severe fire. All roasters take plenty of maintenance, but you will have 3x the maintenance on a Diedrich...

I toured their factory once. The love and passion all of their employees have for these machines is outstanding. They build their machines to last as long as you take care of it, and they're always a phone call away if you need help. I've been using a IR-7N, an older model, but it works as if it just rolled off the floor. The people building these are all wonderful, skilled, hard-working people, all employed right...