Harbor Campus — Local services in Port Washington

I am writing this review as both a family member of a resident and as a health care professional who worked there.

First my review as a health care provider- I have been an Occupational Therapist for nearly 30 years and have worked in many many different facilities throughout Milwaukee, Washington and Ozaukee counties. In late 2021 I took a short term home health OT job for Capri’s in house therapy provider, and worked side by side with Harbor Campus staff on all units during my time there. I can emphatically say they ALL have hearts of gold and are beyond dedicated to the day to day quality of life for every resident there- independent, assisted and memory care residents alike. And I mean everyone from the caregivers to the housekeepers to the kitchen staff! Administration not only runs the day to day operations but also rolls up their sleeves to help where/when needed. There were many occasions that Carla the facility director was helping a resident in their room, or stepping up to clean bathrooms when days were short staffed. Carla herself acts as a team player in every aspect, and that is a rare thing to see! Staff rotate to each unit and as a result do not get pushed to the same burnout as if they worked with the same people all the time, AND all the staff becomes familiar with every resident in the facility. I cannot say enough how impressed I was with the staff’s compassion, firmness when needed (because we all know our loved ones sometimes need a push!) and overall level of teamwork.

Now my review as a family member- my mother in law arrived at Harbor Campus first as an independent woman in the apartments, but quickly progressed to needing assisted living and then memory care. This progression was over 3 years, and we got to know all of the staff extremely well. My mother in law had a wonderfully snarky attitude at times which the staff rolled with and came to love. Each step of the way they ALL treated her as a human- with dignity and respect, but also with love and humor as they would their own family. Because of my background I certainly had an eye on things more than others might, and I was beyond happy with every day my mother in law was there. I felt she was safe, cared for, attended to, and provided with meaningful interaction and activity every day.

I recommended Harbor Club to a friend, and she has since provided a solid review here in Google as well.

Please do yourself a favor and if you are looking for a new home for yourself or your loved one, call Harbor Club for a...

I have been a resident in independent apartments at Harbor Campus for almost 8 months which is affiliated with Capri. I must tell you it is the most caring and compassionate facility. Being a retired nurse, I walk around the facility daily and observe the goings on. All (and I mean ALL) the employees from the top administration to the maintenance crew are so helpful and kind and greet you with a smile. They are so gentle with those who need assistance and see the needs even before being asked. The kitchen employees know us by name and even remember our likes and dislikes. We have oodles of activities and even enjoy Happy Hour! The administrator and assistant always have their door open and they listen to you and quick results are the norm. When moving to a new place, there are anxieties, but here they quickly vanish. Anybody who is considering the need to place a loved one in a place that really cares, come visit Harbor Campus! A happy resident,...

This is my mother's 3rd care facility that she has lived in over the past 11 years & is hands down the best. Wish we would have found this place from the start. I have a critical eye when it comes to service &/or care & I am delighted to say that Harbor Campus not only meets the needs of it's residents but it exceeds them. From the care givers, to the activites, to the safety precautions taken, I highly recommend this facility & understand how important 'real' reviews are. This is a 'real' review-I don't take my mother's care lightly. Trust me when I say you can be rest assured with your parent living here. Attached is a photo of a singer performing for the residents that says it all. The majority of them are sitting around the corner out of camera angle but they were smiling ear to ear. Thank you HC for taking such great care of my favorite person...