Went to get the recalls on our car updated. They informed me that they needed to go ahead and fix the pressure switch before they could do the recall updates. After trying to get me to pay $150 for what could be 2 hours (I was told it takes two hours on average to run the machine to find out why the engine light was on) and I declined because we knew the issue was the pressure switch(as we had it hooked up previously and bought a part to fix the issue which turned out to be the wrong part and we bought the new part through them.) We got that done and then they did the update for the recalls. Picked up the car the engine light went off and everything seemed ok. Within 48 hours my screen for the radio and back up camera was not working anymore at all. ( No previous issues with the screen or radio at all) Returned to have them take a look and see if it was some error they did that could be fixed and they decided they hadn't done anything to break the screen and would charge us to replace the screen/radio we decided not to take the chance that they couldn't just be honest with us and will get it replaced at a later date by someone else. Without any reason for the radio/backup camera screen to go out and absolutely no other issues before they worked on it, it doesn't make any sense that it went out on its own randomly. No positive difference after they worked on my car. Just...
Read moreI bought a 2023 Grand Jeep Cherokee Overland with a 5.7 in it for a deal that I could not find any where else within 500 miles of my home. A 2023 that hadn’t left the lot with 288 miles on it and we purchased it for $55,000. We traded Josh Washington was my sales representative and was completely transparent with any other fees beyond the MSRP and helped us to have an easy transition from our trade-in to our new vehicle. James Lowe and the rest of the Stuteville team were all instrumental in helping us to secure this vehicle. We drove 5 hours from Natchitoches, La to Poteau, Ok. We were at the dealership for a maximum of 30 minutes. All paperwork for the new purchase and the trade-in was settled and signed via email. This was the fastest and best car buying experience I have ever encountered. Thank you to all the members of Stuteville Poteau Chrysler Dodge Jeep for this wonderful car...
Read moreThank you, Logan Hastings Taylor and the Stuteville Family for doing what I thought would be impossible! I was needing a work truck and I was running out of options 😫 on a time crunch ⏰ but they made it happen and made it an enjoyable process to add icing on the cake 🎂 I never felt pushed or pressured but felt assured my business was appreciated with several followup calls and texts as well. Never been thanked so many times.
I would like to share my gratitude and ask everyone to spread the word to share and support Logan and team for a job well done! 🙌Special shout out to Joshua Washington for his support and friendship as well and to Mark Simon Sr. for the laughs and making me feel like part of the family! It is tough these days to find good service, good attitudes, and to not feel like just a paycheck 💵💵💵 to those we need help from! I give them a 10 would...
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