Brookshire's Pharmacy — Local services in Pottsboro

No communication skills at all. Called at 9 to see if my prescription had been filled because it hadn’t been long since I left the doc and I’m sick, throwing up trying get nauseous medication and didn’t want to waste a trip. They said no it’ll be ready around 2. Okay go there 3:30 “oh, it won’t be in tell tomorrow”. Okay, call to get it transferred, all they had to do was back it out of the system so another brookshires could pull it, but instead they just deleted the entire prescription from the system. I’ve worked in a pharmacy it’s not that hard of a process. If I thought reporting their customer service would do any good, I’d try it but they’ve wasted enough of my time today. I’m not local but wouldn’t use this place if I was and won’t again...

I also get this place a zero they are very rude God for bid you need a prescription fast because you are not getting at no way I turned in six prescriptions and they text me finally after two days telling me they had for ready. I am tired of making trips up there to pick up my medication’s and I’m tired of them not being filled in a fashionable manner. This is not right nobody else runs a pharmacy like this and yes they are very rude and hateful. God forbid you need to get through to them and telephone because that is not happening most of the time they pick it up and hang up on you. This...

They deserve a 0 !! Do not go here !!!! Very rude, unorganized, never have anything filled on time !! For someone who has depression, anxiety, mental illness.. the pharmacist male is very mean to me. When I asked what's going on they said that they have problems with staff. As soon as I get a chance I'll be moving to a better pharmacy. When STEVE and MARYLYNE was there things ran so smoothly. They were so kind and ran the pharmacy like no other pharmacy in the world !! Don't go here now. It's very...