Northstar's Ultimate Outdoors — Local services in Preston

Avoid this dealership at all cost! Purchased a brand new wildcat sport LTD from this dealership while I was staying near Logan UT this past summer. I even paid for extras like an aluminum roof and front and back glass. I had a problem with the plastic door opener on the drivers side which broke after I had the machine for about a month. Called the dealership and finally got them to get this $7 part covered under warranty which they would have to order. Well, it took them a month to order the part and then about another month to get it in??? So now several weeks ago I get a call telling me that my $7 part is in and that I can come by & pick it up...Only problem is now I am in Texas and wanted the guy to ship it to me. Literally the part could be mailed with a stamp, weighs about 1/2 ounce! The guy tells me they'll have to charge me freight of at least $5.....So they drag there butt on ordering a $7 door latch and then want me to pay $5 to have it sent to Texas after dropping near $15K in their store! ...

I won't even give them a star for a review, but it made me. These guys act like they are way better then you. I asked for an estimate and when I got my bill the labor was $75 more than I was quoted. They didn't even do anything more than what they said they were going to do. They also told me I needed a new exhaust on my bike and that it would cost $450 + labor. I don't have the money for that so I got a second opinion from Cache Valley Honda in Hyde Park. The guys at Cache Valley told me all I needed was an end cap and that's it. Northstar's service guys are either retarded or just wanted to screw me over for $500 that I didn't need to spend. I will never take my bikes or anything else to them. Cache Valley Honda just won my business forever with their honesty and professional service guys. Everyone says keep your money local. When the local guys are jerks and dishonest, I'd rather drive 30 miles to someone who treats me good. NEVER go to Northstar's Ultimate Outdoors in...

We bought a brand new Polaris expedition and multiple brand new rzrs, four wheelers and dirtbikes from young powersports in the past but just over a year ago the engine blew up in the expedition from factory problems. It was just out of the year warranty but we had service records to prove it was in for the noise at young powersports and they claimed they couldn’t find anything. We then had them contact Polaris and try to get it warrantied but they wouldn’t do a thing about it. We got recommended to Northstar ultimate outdoors and so we called and brought it up. Within a few days they were telling us they got Polaris to cover all the labor and a new engine. So they did all the work then notified us that they went through the clutch for free. We will now for on be buying from Northstar and recommending everyone we know...