Planet Fitness — Local services in Pullman

This is a really great gym just make sure to pay attention to the fine print. The facilities are clean and there are plenty of exercise options. I would definitely sign up again if I could.

I recently had to cancel as I couldn't afford to continue the membership. Apparently if your charge is rejected then you are given a late fee. I didn't realize this and explained the situation to the manager Curisa. She waived my outstanding balance and late fees and helped me quickly cancel my membership. This was excellent customer service and really made the experience a lot less stressful.

I say to read the fine print as I had signed up for a "no commitment" membership and I didn't realize that this meant you could accumulate an ongoing balance or risk having your account sent to collections.

The manager there really listened and I would absolutely recommend this place, just make sure you read carefully and know exactly what you're signing up for as Planet Fitness is definitely not a place with a simple cancellation and fee structure. You have to go in person to cancel and you have to cancel by a certain time period to avoid further charges and fees.

The cost here is really low overall compared to other gyms, so as long as you're more diligent than I was, you shouldn't...

I'm disabled, so even though I have a membership through my insurance they treat me just like everyone else. Which is such a breath of fresh air. Finally a gym that treats everyone like they are the most important. I got black card membership and due to my physical limitations I can only use their massage chairs and their hydro chairs.

But they don't care, they are so kind and nice here it really makes me happy when I visit. I have to bring my caregivers with me and they even let them go with me when I go to use the massage chairs. I understand that they don't have to let them into this part of the club as my black card membership only gives me access. But they allow them in with me which is so kind and considerate. I usually go late at night so that there is usually only a few people in there. This way I try not to disturb people and it lets me sign up for longer sessions in the massage chairs.

So thank you for being so kind to me. This is the only gym I have ever been to that makes me feel welcomed and they even allow my service dog to be with me. Which I know they have to but they never make me feel like I didn't belong. Thank you for being such an...

Worst club ever. If you can go anywhere else do it. Worst service ever! Less than 10 people in gym in middle of the day and I was told not to jump rope because it might hit someone. LMAO I've never been to a gym where jump ropes weren't available to use. I was embarrassed for her.

They try hard to get you to use their app. If you don't they want you to give your phone number vs just giving you a key tag to swipe. Of course you can't track a key tag or sell information from it.

No real squat racks, just smith machines. Many trainers will tell you smith machines don't allow for a proper form to learn squats , so if your want to learn to squats this isn't the place.

Staff, I'm actually not surprised I was told not to jump rope. Most of their staff are NOT certified fitness trainers. They spend their time as janitors and talking with each other at the front desk. I suspect the woman who told me that would have no clue about interval training.

If you need a place for a month or so visiting, you can make due with this. it is cheap with an option...