Previously IĀ came once to this business and I changed the tire. Back then I was very happy with this place. Yesterday, which was Saturday,Ā I came back to this business again. Last time I came to this business for the same exact problem that I had this time: to change the tire. When I arrived at the business I checked them on Google . It saidĀ that they open 24 hours, but it doesnāt specify what kind of 24 hours ,also when I arrived at the business sign says " we are open but I may be out if you need me just call me" There is no sign of any type of hours of operations on the premises thatās suggests that they are closed on weekends. I contacted the owner of this business, he also did not tell me that they closed on Saturdays. He just said " Iām gonna send my guy to come and helpĀ you to fix your tire"Ā The owner did not tell me that they were gonna toĀ charge me extra for a weekend or after hours, he did not specify any prices, he just said heās gonna come and do the job. After they finished ,the mechanic stocked me with the bill of $430. I was very surprised byĀ being charged so much, and then Mechanic told me that because it was the weekend and they had to charge me " call out". Also one of my tires was completely blown up ,so we put a spare in there and the second tire was very low on air .the mechanikĀ assumed it was broken air valve. he changedĀ the air valve, but he didn even check if the tire itself wasĀ ok.he put everythingĀ back together ,and 1 hour later I realised the same tire is low on air again.also he put the wheels in the wrong position .I had to go to a different tire shop to reposition my wheels and fixĀ the tire...
Ā Ā Ā Read moreHad a 1.5 hour wait for a AAA service car to come and change out my blowout for my spare just outside of Quanah. During my excessive wait time, I look up tire shops that are close by that offer 24 hour service, as I wasn't going to continue my 6 hour trip on a donut. There were two nearby but only 1 with five star reviews! I decide to go there once AAA shows up.
As I'm waiting, Brandon of B&J Tire Service rolls up and offers to change my tire for me. No catch. I had never contacted him and had no idea he was with B&J Tire Service until I got out to get my spare out of my trunk. I told him I had planned to go to his shop after the switch out and he led me there, going 45mph the whole way for safety.
We get there, and boy does this guy FLY through that tire swap! I was in and out of there in no more than 15 minutes!
Not only that, but he lets me know about a reimbursement options that AAA offers that I didn't even know about!!
Overral, great place! 11/10 would go there on good or bad...
Ā Ā Ā Read moreTitle: Impressive and Quick Service at B&J Tire Service
āāāāā 5/5
I recently needed a tire repair for my semi-truck and decided to give B&J Tire Service a shot. I couldn't be happier with the choice I made. These guys went above and beyond to deliver an exceptional service in record time. Not only did they fix my semi tire with fast turnaround, but they also charged me a fair price for the quality service.
I appreciated the professionalism displayed by the entire team, from the front desk to the skilled technicians. They kept me informed throughout the process, ensuring that I knew what to expect in terms of time and cost. It's rare to find such a dedicated group of people who prioritize customer satisfaction.
A big A+ to B&J Tire Service! I'd recommend this place in a heartbeat to any truck driver or fleet owner who wants a reliable tire service partner. Tried, tested, and trusted ā...
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