Sonic Drive-In — Restaurant in Quanah

Where do I begin??? First, I tried to call in my order ahead. I was told they only took orders over the app now. I was just finishing up at work and didn't have time to mess with the app. Calling is faster and easier for me while I was trying to get the last of my work done. I couldn't make the app work on my phone for whatever reason. So I went to the stall to place my order after I got off. We placed our order and ended up having to wait a long time to get our food. We ordered a medium mozzarella sticks and paid for a large. But still only got the medium order. The burgers tasted like they just dumped salt all over the patties. The only decent part of the trip was our drinks and my milkshakes I ordered and maybe the french fries we got. And our carhop, Elisha, was over the top phenomenal!!!! She gets 5 stars. After getting great service and food recently in the last few weeks, I must say, I'm greatly disappointed in this visit. Oh, and I almost forgot, the mayo on our burgers was just a big glob of yuck in the middle of the bun. Hoping to get a better...

I stopped by Sonic all the time. This was the first time in a long time that I had a really bad experience. I was on the road and just passing through and needed to get something to tie me over. So, I ordered through the app to get my half price drink and also ordered some tater tots. Several of the digital screens at this particular Sonic were messed up. I had to punch the red button just to find out what stall I was at. Then my order came and as the young lady grabbed the drink by the top it collapsed on her. Needless to say, it went all over her hand and forearm. Stuff happens and I know that. She went ahead and handed me my tater tots and took my drink back inside to wash it off. A different girl brought the drink out and I hit the road. Little did I realize that my tater tots were barely warm and a good many of them were smushed. I kept eating though. Then, I put in my straw and boy was I surprised at what I was drinking. It sure wasn't what I ordered. So, this trip to Sonic...

I waited over 50 minutes to receive my order which consisted of tater tots, mozzarella sticks, and a drink. After waiting for 30 minutes I stepped out of my vehicle to ask for a refund. The man who spoke with me assured me my food would be right out and there was no need for a refund. I proceeded to wait an additional 10 minutes watching other orders being delivered to surrounding cars. I again asked to be refunded and was told they thought I was parked under a different stall which is why I had not recieved my food and they would remake the order immediately. Upon waiting another 10 minutes, (the normal amount of time it should take to receive an order) my food finally arrived. It's pretty disappointing to run a fast food joint where it takes as long to receive low quality food as it does to eat at a high quality Steakhouse enjoying a...