Boston Audio Design — Local services in Quincy

AVOID- whatever deal they are running is NOT WORTH IT.

On 10/17/20, I redeemed a Groupon for 5 car window tints. I have a 2010 GM sedan and it should have been simple. They messed up multiple windows but the guy that does the windows said the issues would disappear as they dry out. I drove away, but the issues remained. They made me another appointment for 12/23/20. Again, they messed up fixing the windows but still swore the issues would disappear as they dry out. The issues remained. They made me a third appointment 2/20/21. When they finished, I recorded the worker saying the clearly visible imperfections will dry out. I explained that I had heard this before and that it was a lie. He assured me to wait 3 weeks.

3 weeks have gone by since my last appointment and the windows look terrible. There are still visible air bubbles that have ruined the window tint. Their response to a refund was that it was "glue" stuck to the tint when they're clearly air bubbles.

After literally five months of BS, they didn't have the honesty to offer a refund and said I would have to come in a fourth time. They expect the customer to come in FOUR TIMES (probably more!) for a 5 window tint job during a pandemic.

Guy at the front will smooth talk you with scripted information about your service and its warranty and may even walk you out to your car, but keep in mind:

-they do not offer refunds of any kind- they will only ask you to keep coming back on your dime. -they do not guarantee the rear windows and if they rip off your defroster lines, oh well, -there are other deals online where the work won't look like a chimp did it -another tinting professional noted that he sees dirt in the tint and their extended wait times to let the tints dry are unheard of. -if you have a nice car, do you want to risk ruining its appearance or functionality over a terrible tint, starter,...

Had my trucks front 2 windows tinted, my wife got it with a Groupon. I scheduled an appointment for a Saturday, I showed up they took the truck right in. The owner I’m assuming, explained that the fronts would be lighter than the rears to be legal, I knew that so no problem. He then took my key and said about 45 mins it would be done. About 15/20 mins later he handed me the keys and told me it was done. Well I wish he took his time, more on that in a moment. I got in the truck and I see they placed stickers over the window switches so you don’t roll them down by mistake, (nice, professional) they put a card on the rear view mirror that gave care instructions, I.E. Don’t roll windows down for 3 - 5 days, water blisters are common and will go away it about 2 - 3 weeks depending on weather, and use ammonia free window cleaner. (Again nice, professional) Well I saw the water blisters, and they are going away, (this was explained, not a big deal) HOWEVER now after 4 days I’m seeing air bubbles, and can tell there is dust/dirt between the film and the glass. (NOT GOOD) Now I need to decide if I wanna drive an hour and 20 mins round trip and have them do it over, and if I do will it be any better the second time?? (NOT GOOD) In all honesty, I would go somewhere else after reading their reviews and how my windows came out if I had to do it again. If they took their time it probably would have come out ok, but rushing a job NEVER leads to a quality job. Telling me it will take 45 mins and finishing in 10 - 15 mins is definitely rushing, no wonder there are dirt/dust under the film causing...

This place is run by a bunch of dirtbags. They give you a price over the phone and then when you come in and drop off your car for work, they call you five minutes later trying to change the price, knowing that you already agreed on something and have left for a short period of time for them to do their work. They are extremely unprofessional and should truthfully be shut down. They have no idea what they're doing with audio either. I have a brand new car, brought all my equipment to them, went through everything multiple times, and they called me ten mins after I left talking about, "You need a wiring kit." I explained that the wiring kit was in the box that I gave them, as we had previously discussed. His response to that was, "Oh yea." Now, had I gone in there just trusting they wouldn't try to rip me off, they probably would have. They are very slick, so I would never suggest anyone to bring business their way unless you want to be ripped off or overpay for services they are unqualified to do. I drove all the way from NH and they knew that, so they tried to get me with these extra charges after I spoke with them TWICE before driving an hour and 25 mins to Quincy. They're very fake on the phone and rude when you go in. The minute my husband walked in because I was all upset, their demeanor changed. I wouldn't give a dollar for any business to this dump if they were the last company out there! Don't waste your time folks. Don't say you weren't warned if your car has serious issues after still deciding to go...