1 is pushing it!!!!! Went here after my husband was discharged from the hospital in town. We live a hour away and where told to go here before going home since we wouldn't make it home in time for our local pharmacy. After telling us it was a hour wait... we waited another hour. Some people had been waiting for 3 hours. My husband was left in the car sitting after hip surgery. Is pain medicine was needed 2 hours prior to getting them and knowing a hour ride home. They keep telling me it was almost ready, that their systems where messed up and that they couldn't get the pain med's threw insurance. I told them to give me back the script or that I would pay the 150 for the script. Once they rang the order up it was missing and that it would be another hour wait for it at this point. They then told me I could go to my local walgreens (which is 30 minutes away from home) & they could call and get the script over to it. When we got home I call quincy Walgreens to tell them that's what I would be doing. And then they told me no they couldn't cause the medicine was a class 2 pain med. I said well I asked for the script back but you couldn't do that because you had already filled 2 of the 3 scripts on the doc. Pad. So no I will have to see if the doc is qualified to electronic send it to the localeft pharmacy which I know he can't do. So now my husband will have to wait till he sees his primary caregiver in 2 days. Very unprofessional, and under staffed. If you are going to take on a volume of customers you shouldn't keep taking in orders until you are caught up and tell the customer not just am hour but maybe a 5 hour wait or no pick up till the next day. Never again will I walk back into this store...
Read moreI felt the lady in the photo dept. Was rude. My sister went to Walgreens photo dept at 9am yesterday; (12-20-18) for the same day photo to have photos made for her children's Christmas present. She went back at 6pm last night and they said the pictures would not be done until today. I had to go to Quincy today; the 21st. I went in and asked for my sister's pictures and was told they would be ready after 3pm on the 22nd. When I told her my sister needed them for Christmas presents tomorrow because they were having their Christmas at noon. I also told her my sister was told they would be done today. The woman behind the counter said the computer screen says after 3pm tomorrow. I tried to explain again that it was supposed to be some day. She then told me, we can't guarantee that because they are still working on people's photos from Monday. The problem is, we live 1 hour away from Quincy and my sister should of been told that it wouldn't be done until Saturday so she could of took her pictures somewhere else. I have a hard time dealing...
Read moreThey gave me the WRONG prescription and when I called to talk about it..... They mumbeled something fast and transferred me I talked to 5 different people and one of them hung up on me. (3 and then 2 people) So I called back and they were still very rude. Told me to call my doctor and tell them instead of giving me my prescription I've had for years. 2 OUT OF THE 5 people I talked to were VERY RUDE to me consistently ... The last one said "I Heard the guy next to me tell you the same thing". And I said " no. He told me to bring it in and they'll see what they can do then he said he would hang up on me. Because ie mad". But the girl telling me this tried to tell me to just take it ... Or call your doctor and they'll say the same thing!!! So I called my doctor and they're not happy with them ..... Let's see what...
Read more