Walgreens — Local services in Radcliff

The pharmacy has went to crap in the past year, so many times of them closing earlier than possible, they can’t keep staff which says a lot. I have had so many incidents where my dr electronically sent my prescription and even emailed me confirmation and this store will say they haven’t sent it. Then my dr calls them and it’s magically there and they give excuses oh it was out of stock or insurance issues. I call my insurance which I work for and it was never even ran through. It will give a PWI or DNI if it was ran. They aren’t able to give you a time frame of when medication will be filled, just tell you keep an eye out for the text or call. LOL! My medication is for a life threatening condition and going with out can potential cost me an expensive ER visit. When I explain it wasn’t okay what they did and the severity of my condition I get a “nothing I can about that, everyone needs their medicine just like you.” They have no regard for their customers. This will be my last month filling at this location. Off to Elizabethtown location where theres been no issues with pharmacy techs and my prescriptions being filled on time, just a little more driving...

This review is for the photo department. For the first time in a decade my husband's whole family was together for Christmas, so we decided to give his grandma a framed 8x10 family picture. He even emailed me the picture to use with the full file size so Walgreens wouldn't mess up the resolution. Instead, they cut out his parents on either side of the photo.

I noticed this before we even left the parking lot and went back in to see if it could be redone. Their response was "take a screenshot on your phone and resubmit the order". This would change the resolution, messing up the photo in a different way, and waste the little time I have to spend with family that live in four different states ranging from 8-22 hours away.

The last time I submitted an order the 8x10 in my order was missing entirely because "they couldn't get the machine to print it". So they just deducted the cost for that picture, which was another Christmas present for my grandma. I decided to give them a second chance after that. I won't be making that mistake again

I highly recommend going to Staples instead for photos that have...

Pretty decent sized well stocked store. Friendly helpful staff. Can often find things here other stores are out of stock of, such as the last minute Easter Candy I got Saturday. My only complaint with this location is the wait time at the Pharmacy. All of the staff that I have encountered seem to be helpful and friendly, especially the gentleman who normally mans the drive-thru. One of my children has two prescriptions that get picked up monthly. The times that I have gone inside to pick up a prescription they're always seems to be more than enough people working in the pharmacy. I don't know why it's such an issue when everything else pretty much works without a hitch but the amount of time waiting to pick up a prescription, can get to be incredibly lengthy at times. More often than not I am waiting over an hour. This is not an exaggeration. I have been sitting in the Drive-Thru for an hour and a half one time when I finally couldn't wait any longer and just drove off. I don't think there's ever been a time I've been able to pick up a prescription in less than half an hour. Just be prepared to wait to get...