Dulces Encantados — Local services in Raton

To the owner in response to denying the service dog, and ultimately the handler entry. You said it yourself, the dog was well behaved, as he has been trained to be a service dog, and furthermore, his family were the only people in the store. Please read the ADA website on service dogs; they do not have to show identification or wear special vests or colars, and service dog and hander cannot be asked to be separated. People aren't rude when stating rights to someone who seems to be uninformed. There was no reason to refuse the service dog and handler from being in your store. We left calmly, and he felt the need to tell others that may want come to your store with a service dog, and maybe invite some change. There was no trumping of anyone...

We came to Raton from Magnolia, Texas for vacation on spring break. We made into town on March 14th 2021. We waited a few days for the store to be open I believe it was Wednesday. And I got to say it was wait well worth it. The homemade candy the kind nice owner lady makes us amazing. She's super nice and very friendly. So if you find yourself in the town of Raton New Mexico. You got stop by and pay her a visit, you...

I didn't even make it 5 feet in the door, when the lady told me I could not have my service dog in her store and I needed to leave. I tried to explain he was a service dog. She said she didn't not care. She made me leave, I have never been denied access anywhere. There's not even a sign on the door about dogs/service dogs. The lady should read the ADA laws. She...