Customer service is hit and miss. Food quality/menu has gotten a little better. Drinks and food are over priced for the lack of quality, not healthy/fresh ingredients and food is pre-made somewhere else, not sure it's legal since they don't have a kitchen with stove or oven that I noticed. Ask for a lemon wedge and get a plastic packet of lemon juice. Last time I was there, I ordered a large green tea latte, the cup was barely half filled. When I asked the girl behind the counter if that's how they serve their large drinks(nicely), she looked at me not friendly and said "You know that's a latte" I told her, "I know what a latte is and Ive ordered them many times from many other food venues/cafes"......she just stared at me and turned around. Lol, so to say the least, their service is mediocre and I personally don't care to pay $5.48 for a large drink that is actually a chincy medium. I got to Starbucks or the cafe in Trinidad and actually get what I pay for and with good service. Plus! I don't mind the scenic drive and I get my Walmart shopping done also! Enchanted grounds needs to step it up. They have their loyal...
Read moreTraveling through the area and this was a recommendation as we wanted a coffee before being back on the road. Disappointing service to begin with and even my kids noticed that orders placed after our drink order were served. We only wanted 4 drinks. 3 frappes and 1 London Fog. The drinks were watery at best even with extra shots in them. One of the drinks were not even what was originally ordered and the barista didn't seem to care. Biggest problem was that it took 30 minutes from the time we placed our order and paid for it to get 4 drinks. While we liked the atmosphere of the place and I have heard the food is really good, the attitude alone would be enough to probably keep me from making a 3-4 mile trek off the interstate just to visit this location. There was no apology, just...
Read moreWe visited this coffee shop and cafe on our way home from Colorado. Definitely a gem not to be missed! We all enjoyed our lunch. I had the club salad, my husband had the roast beef and green Chile panini, and my picky 9 year old daughter had a custom wrap with ham and cheddar that she devoured! Everything was fresh and delicious and service was friendly and top notch! We got some sweets to take on the road including a butterfinger muffin, a cinnamon roll, and I had a very delicious salted caramel latte. The espresso in it was nice and strong without it being bitter. Atmosphere of the cafe was a blend of a retro diner and a rustic coffee shop. I loved it and look forward to visiting again the next time we are...
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