Hannoush Jewelers — Local services in Raynham

I would give them 10 stars if I could. My Mom passed away two years ago and she gave me two of her rings (Anniversary band and her diamond) before she passed and told me one was for me and one for my daughter Victoria. I still had them in the container the hospital gave us when they had to remove them. My Dad kept telling me to get them fixed because we needed them resized. I was worried where to bring them and my Dad told me Hannoush because he and my Mom has bought many pieces of jewelry and trusted them. When my daughter and I went to bring the jewelry there they were so personal and kind as if they knew us forever. It was so emotional as it was my Mom’s birthday the following week. The sales associate, Karen Oteri checked our ring sizes and she even helped me with my rings because they were loose. They gave me a date that was the day before Mom’s birthday for pick up, so amazing. When I went to pick the rings up I could not believe how they looked, they were shining and beautiful and looked brand new. My parents were married for 57 years and her ring is amazing. I proudly was able to wear my Mom’s Anniversary ring on her birthday. The employees all talked with me and were so kind to me when I picked up the rings, especially Karen. My daughter will be getting engaged with her Grammie’s ring and they put it in a special ring box with a bow. The owner even did the resizing for us as a gift. What an amazing place to purchase jewelry, have it repaired, and they will help you with anything. Definitely will be shopping here again. A+ service. Thank you so...

Hannoush Jewelers, particularly Ali and the dedicated team of women, consistently provide exceptional service. As a loyal customer, I purchase all my jewelry from them and highly recommend their services. They made most of my jewelry with beautiful gold, beautiful diamonds, from my earrings, multiple rings, gold chain, bracelets and more. They offer a lifetime guarantee on their products. The team excels in offering insightful product recommendations and boasts a diverse selection of high-quality jewelry. Their commitment to product guarantees and fair pricing further enhances the customer experience. The professionalism displayed by the staff is commendable. Additionally, their new location in Raynham is not only aesthetically pleasing but also fosters a welcoming and positive atmosphere. Overall, Hannoush Jewelers stands out for its excellent products and outstanding...

Avoid this place. I was sold what I was told was a solid 5mm rope necklace — both in person and later confirmed over the phone. But after taking it to a reputable jeweler for evaluation, I found out it’s actually semi-solid and only 4.4mm in diameter. You can even see the small gaps in the picture, which I later learned are a tactic to reduce weight (and cost).

I emailed the store, and suddenly they went quiet. No effort to make it right until I posted publicly — then I received a voicemail after the fact. If they had been upfront or handled it correctly from the start, none of this would’ve been necessary.

In the end, I scrapped the piece — it just wasn’t worth the headache. Also worth noting: another customer mentioned being haggled and only offered store credit. Bottom line: they made a nice profit off me, and in return, I’m simply sharing my honest experience. Take it...