Reading Floral Boutique (Formerly Eastgate Flowers & Gifts) — Local services in Reading

Initially working with Ms. Debbie and Ma. Super excited. I knew we'd made the right decision in choosing who would provide flowers for our wedding.

Then of course the pandemic happened and is currently still disturbing "normal" for everyone. My venue cancelled my wedding because of the Cov-ID 19, and the governor putting into action no groups of more than 10 allowed. My wedding was scheduled for May 9, 2020. My wedding was officially cancelled March 16 at 7pm and I called all of my vendors and let them know the next day that obviously because of the pandemic there will be no wedding. When I called Ms. Debbie to let her know, she was surprised because the wedding was still two months out and said she had to talk to her partner to let me know about a refund. Fast forward to today, she never got back to me and I had to reach out to her to ask what was going on with my refund? She responded telling me that there will be no refund because we cancelled the wedding. We didn't cancel the wedding the venue did so we are definitely entitled to our money back. Secondly, super unprofessional and insensitive for me to have to reach out to you instead of giving me a call to understand the "policy" that was set forth which I didn't get by the way.

Because of this I would not recommend. You can't be an honest and a sincere individual or company when you do business the way we have been...

Having Reading Floral Boutique as our florist vendor for our wedding was the best decision, and an easy one! Debbie was a pleasure to work with. She made sure everything fit within our budget, made suggestions, asked questions we didn’t know to ask; and once we decided on a plan, she took care of EVERYTHING from there. The arrangements they put together were beautiful! Better than we imagined. Moreover, they were punctual, professional, and accommodating. I would highly recommend them for any event. If you plan to meet with them, I would suggest that you get an idea of what you would like (bring/send pictures if you can) prior to the appointment. We were a bit unprepared the first time we met, but they were very flexible in making changes. I just would’ve rather been prepared so we could have saved our...

I have purchased from Debbie and her crew several times and they have never let me down. I started buying from her when she was in Eastgate. I was delighted when I found out she was moving to Readings bridal district. They are very professional and the quality of their flowers is always the highest. They have a large selection and if you need something, even not so traditional, Debbie is always ready to get it for your special occasion. They are very easy to deal with and always willing to help out in an ever changing situation. I highly recommend this company for any bride to be or if you just want to make someone smile call and they...