This is being written by Michael Horn. As an incredibly demanding consumer in need of a home theater expert, I turned to the internet to search a new provider as my last company trained in the Himmler book of customer service. My to my surprise and great pleasure Hi Def was my first call. I spoke with Pete who scheduled my work fairly timely as I needed that type of turnaround. A young man named Hunter showed up early on the day we had planned and has such a high level of knowledge the job was PERFECT! Subsequently my iPod ceased to work as we had set it up (be cautious of dogs and cleaning crews!) of course, Thanksgiving morning. I called and Pete scheduled Hunter for 11/29. Again early, he fixed the issue in minutes. Given his amazing perfectionism he lingered to repair my DVD player as some functionality was missed on the initial visit. Given that this device hasn’t been used in at least a decade, when I called to thank the owner and we chatted, he did something he did not have to do however is the stuff long term relationships are built on. I can’t emphasize enough that this is a A+ company from top to bottom. I can’t throw any more weight behind this company other than to say nobody else can replace them to handle my equipment in a fairly complex hybrid environment. I consider myself lucky to have found and...
Read moreHiDef is the leading custom audio/video designer and installer of home entertainment systems in New Jersey and other states. Tony, and his excellent staff, have provided us with the best in audio and video home entertainment systems for more than 25 years. In 2002, Tony personally designed a spectacular theater room when we built an addition on our home. Twenty plus years later, its timeless look still stuns new friends.
HiDef recently upgraded our SONOS system. During the install, I was pleasantly surprised when Tony told me that HiDef provided landscape lighting design and installation services.
Tony personally designed an elaborate, and long-overdue, upgrade of our landscape lighting featuring a variety of path, accent and silhouette lighting that enhances the beauty of the trees, bushes and pathways on our property. Every day, my wife and I look forward to dusk as the new lighting magically transforms our property into a visual wonderland.
HiDef is the rare company that always puts the customer FIRST.
I highly recommend HiDef for all of your audio, video and landscape...
Read moreI have purchased home theater equipment from HiDEF in Red Bank. They have a range of equipment from mid to top end audiophile equipment. They are able to help simplify a system for better ease of use. They have also helped guide me in the right direction for equipment that would benefit my situation. I have never felt pressured to purchase additional equipment. They have everything you could need for a home theater or living room setup. They have a small selection of quality used equipment. If you’re into headphones, they have plenty of headphones and amps to satisfy even the most discernible audiophile. The staff is incredibly helpful and knowledgeable unlike other “high end” A/V...
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