Wayne offered a free solution when he could have sold me a new $600+ Baldwin front door handle and lock.
My Baldwin front door handle and lock began to fail. Thinking I had to replace the set, I went online to find a local retailer who sold Baldwin and found my way to The Home Specialty Store.
Fortunately for me Wayne, an expert in Baldwin, who told me that since I was the original owner of the door handle set and it was warrantied for life, I could make a claim with Baldwin. And, for a nominal fee, once I received the replacement parts he would come to my home and install it.
I made the claim, the parts came in, and made an appointment with Wayne. My door handle and lock are now working as good as new!
If you’re looking for quality products and honest customer service I would whole-heartedly recommend The Home...
   Read moreThis place has unusual, pretty and eye-catching pieces that would enliven anyone's home! They have furniture, accent pieces and endless hardware and lighting for the home. Having just moved to Virginia from San Francisco, I am happy to have found this place. It seems like there is something here for everyone. The owners have excellent taste, so this store is my go-to. Anyway, it's a design store for the home and a gift shop that's perfect for friends...
   Read moreI absolutely love this store... Every time I am in Virginia, I try to get here. Lynn is so nice and she always goes out of her way to help. I always look forward to coming here ...their merchandise is so different and unique, I never walk out empty handed.....you can even call if there's something that you saw in the store and wasn't sure if it would be a perfect fit. Lynn has sent me many a package when I called and told her what...
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