Kobop — Local services in Richmond

So, first and foremost, let me save you the time if you are looking for this place.....it isn't a brick and mortar store. It is a food truck behind Buskey Cider.

I placed my order online at 5:51 pm and the pickup time said 6:06. I actually got there around 6:10. Food was not made. Saw other walk up and easily get their to go orders....10 mins go by....then another 10. I have patience bc I know they are new and are working things out. Order finally ready and no pudding left.....of course I want a refund for my almost $8 pudding. 🤷‍♀️ They asked me to reach out to them on Insta but I just want my refund. Having been in customer service, that is a big no no....just give the customer a refund if there is no dessert substitute. I have so far not seen the refund, my bank is still showing $47 some thing. It says cash tendered on the receipt but I never got cash. Also had no more containers left for the $35 plate they offer. It just has a different vibe when you walk out with 3 different containers and no dessert. Don't know how they are going to stay open til 10pm running out of things 5hrs into a shift. As for the food, the dumplings and fries(remind me of the taco bell fries) were good. The birria and baos weren't too good but that is my opinion. The consomme was too fatty and greasy without the rich flavor that you normally think of. Good thinking tho putting it behind a place that is alcohol based, drunk ppl tend to eat anything. Once the kinks are worked out, I'm sure they will be successful in the long run if that is their plan. PS, no refund so...

I enjoyed the food but I do have a few complaints. I ordered 2 hours before I needed to pick up to ensure that they wouldn't be out of some items I wanted to have..assuming that because I ordered ahead of time that some items like the pudding would be held for my order. When we arrived there, they were out of pudding and they were out of fries and replaced it with a spring roll or egg roll? They were good but I wasn't even sure what was in it .it tasted kinda like seafood. They also swapped the pudding out for what they had left. This could be very dangerous if there were people allergic to some of...

I've been going to Kobop since he had the little food truck. The food is really good and my wife and daughter both love the bao buns. The flavors are unique, and the food is best eaten fresh. Some food textures change on the ride home, but still are amazing, in my opinion. I drive about 35 minutes to get to this food, probably once or twice a month, and I've recommended it to several coworkers......so far no misses.

I would only say get there early and order ahead, they get packed fast on the weekends and good food takes time.

I've spent roughly about 500 dollars on this...