The Mills at Salmon Falls — Local services in Rollinsford

Today (4/10/2016) I was scheduled to view an apartment at the Mill complex in Rollingsford, NH. I was excited and had the deposit and everything. I confirmed the night before about our time only to have it moved from 13:30 to 11:30 am. This was fine. What wasn't fine is that I arrived at the property at 11:15 am only to wait till noon with no contact from the person showing the apartment. After this 45 minute wait and sending a text. The person informed me the apartment had rented earlier that day and there was no need to meet up. If I lived in town this would be no issue. I, however, live an north. Meaning I canceled my Sunday morning plans to accommodate this company only to stand in an empty building because they did not have the courtesy to call and tell me that it had been rented. From my experience, this company is poorly managed and poorly run. If this is a sign of how they treat prospective customers then I worry about how they treat there tenants. Not once did anyone pick up the phone for me, nor did they answers emails promptly. Being a sales person, I would never treat my customers like this, nor would I negate to update them on changing circumstances.

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Overall, we had a decent 18 or so months renting a fairly large space on the 4th floor of 3 Front Street for 3 people in digital marketing. However, things turned when we decided to leave. If you rent in this spot, make sure to document anything discussed with Brian, as he is not a man of his word.

The prior tenant left a large wall covered in glue residue from what I assume was soundproofing material. Upon moving in, we asked Brain if we could paint this wall and I quote “you can do whatever you want”. Needless to say, we didn’t get around to painting the wall, but when we left we were charged $1,495 dollars for damage to the wall including glue removal. We simply hung a large white board and a cork board.

Very disappointed we ended the relationship on that note, but don’t get scammed, rent from another landlord on the Seacoast. There is plenty of Commercial...

I rented a mill space to use as an office for just over a year and a half. Moving in was easy, other than the fact that the freight elevator was out of service (out of service was something that I had to get used to at the mill as most things were, including bathrooms, at one time or another). During the initial walkthrough with Brian, the property manager, I noted more than a few imperfections with the space. Brian stated that "this is an old mill...and we don't expect the spaces to be perfect when leaving". This is why I was surprised to hear that not only was Brian going to keep my security deposit when I left, but was going to try and charge me additional fees due to imperfections that I pointed out WHEN I MOVED IN! This operation is shady at best. BE ADVISED, DO NOT RENT HERE. There are plenty of spaces in the area at comparable rates that are managed by more...