Southgate Market & Deli — Local services in Roseburg

TOTALLY BUMMED!!!!

What happened???? This was my favorite lunchtime place to go for home cooked food. Good portions. Excellent flavor, and customer service was outta sight. Today (Oct 8, 14) I stopped in, thought they would be out of lunch offerings. In the past that would be the case if you were late for lunch the hot deli food would be sold out. Today Chicken Enchilada was on the menu. I was surprised to see they had a lot in the case. I was very excited as, from past experience, I knew it would be tasty good.

Now I know why.... Enchiladas, very salty in some bites not so in others, really dry, and what happened to the cheese? The portion was a lot smaller too. I even asked if it was a full portion. It did have rice and chips as sides. But I'd rather have a larger portion of the old recipe and forgo sides. I guess a couple years makes a big difference. I was a regular between 2000 and 2010, work schedule changed allowing only now and then til 2012. I wonder if the other weekly items have changed as much!

Customer service was so so, no smiles, no eye contact, no bag offered with...

Good service, great food, astronomical prices. So I'd like to add something to my review. Apparently the only time you get good service is when you don't look like a bum and you have cash. Because even though I was a second person in line because I was there returning 10th I had to wait 40 minutes service. At what point was I no longer customer. I was cleaning up and I felt like walking down to the store cashing in my kids and finding it there store. But instead I waited 40 minutes and then when they finally paid attention to me told me I needed to hurry, I had to handle them myself which is normal protocol, but then proceeded to stand over my shoulder and watch me put each and everyone in told me I wasn't counting loud enough... let's put it this way they don't even watch you this hard when you're taking a whiz quiz. It'd be easier to get away with one of those and trying to put up wrong can and their bin. I'll never go back. Oh and one last thing, they only accept 24 cans. It took me less than one minute to count 24 cans. But they didn't have time for me I still...

Last year when my fiance & I were looking for a house in Roseburg, we found one close to this market. We weren't sold on the house right away, on the way back to the real estate agency we stopped in here to get some snacks. I was immediately hit in the face with the delicous smell of garlic potatoes and bbq ribs. Ended up not getting snacks and got dinner instead. This market is the reason we ended up getting our place. The owner & his wife are very nice and friendly people and they've made us feel like a part of the neighborhood. The night lady with the tattoos is nice as well, she comes off as unfriendly but night workers are usually busy cleaning up after the day and really don't have time for chit chat, I know from experience. They always have everything in stock and they even have some household items you can pick up quickly instead of having to go to a big...