Concan Radio Coolers — Local services in Sabinal

My brother spoke with Izzy over the phone on Saturday about a custom cooler where we would provide our own Yeti to have it ready in a week for my brothers birthday . He agreed and said to drop it off by the next day that they were open from 10-4. On Sunday I drove 3.5 hours to drop it off, only to be told in person that he would not be able to have my order done in time that he was too busy. That since they prepaid he had to work on their coolers when we said we could pay whenever he needed us to. He also stated he called and texted to notify that he could not do it. There was one phone call, and one text message that was sent AFTER I had already spoken with his wife and told her that i was 45 minutes away. No sympathy or remorse for having me waste my time driving a total of 7 hours there & back after he had agreed to it. Horrible customer service. I would not recommend them to anyone who values their...

Tried to go”in” and look around. This is an outdoor shopping area—we couldn’t look around because they demanded that we wear a mask...outside in the heat...We explained that we were medically exempt and still they refused us. It’s too bad people like this are turning away business. I hate that businesses in general are closing this year but these people and places like Andy’s on the River are digging...

Thank Isrrael for be patient with us and getting us what we wanted in such a short notice. We had our cooler out in the Frio River the next day and it sounded great! We are going to enjoy our cooler and we will be sending more...