J M Smucker Co — Local services in Saint Bernard

Ive never had to big of problems with this place and i come here a good bit its one of our only load points in this area but i have to give it such a low rating because of its awful location you can call for directions but even then once you start following them youll notice in no time these are not truck roads its a filthy area and city and you have to go downtown into the worst parts to get there exiting is a littke better but again the roads thin out right before interstate and if a cars next to you they usually wont move cus thats how people of this city are trashy so youll end up riding against a high side walk with your tires be careful going here or leaving here its just a dangerous area with even worse people...

Today I had an awesome experience at J M Smucker. Or DHL warehouse. My truck broke down. In front of the scale. Warehouse management. Came out and to my surprised Jason and one of the supervisor didn't get his name but they were very very helpful. Theses guys are the best I have ever seen. Tow truck came unhook my truck hours later from trailer spotter put my trailer in the door. And off went the truck to the shop. And make things even more awesome. There going to load my trailer and when my truck is done I'll go back and get my load. Never in all my 30 years of driving has this happened to me. What ever bad day I was having these guys made it better Thanks so much Jason and supervisor. Bless...

Got there abt 30 min early for my appt & they put me straight in a door, the one guard was real friendly but the other not so much but he wasn't rude just cold. They had me loaded & I was rolling in under an hour. Had a full load & grossed out abt 78k, it was loaded well and easy to axle, they have a scale in site but only gives gross not each axle so I hit the cat scale to be sure & their scale is dead. Not sure why the bad reviews, the place was an overall good experience & I'd come back no problem, guess some ppl just gotta wine...