I’ve been renting from your company for about 10 years and have paid off a lot of merchandise and never had any issues with my account and other staff. But the way Wendell has been at the office our accounts have been messed up and the way Wendell treated my wife yesterday at the office when she tried to get our accounts fixed he kept walking away getting food and eating in front of her at desk and made her wait while her husband and 8 month old grandson waiting in the heat for him to do his job and take care of her. So as of today we will no longer be a valuable customer . We no longer have any of your products and wish your customer service was...
Read moreI went in to national rent to own now known as rent one. I had at the time my 2 year old daughter with me and worked all day. All I knew was that I was desperately in need of a new stove but surely didn't want to hear all the sales talk stuff. I was greeted and assisted by store manager Mike who was direct, and understanding to my crabbiness. I advised of what I needed and he gave me a price I liked and did all the paperwork and contract agreements. It was a Friday and he had it delivered on Monday. Still use it everyday and love it. I have now paid it off and looking to...
Read moreMr. Taz is a slick one lol he disappointed me like 3 times back to back before making it all up to me by getting me an amazing brand new couch that I have yet to remove my cheeks from since being delivered. Sure...it is more expensive than my original order I couldn't get but Taz and his staff were so personable, kind, funny and extremely helpful I had to take it. I don't plan on needing to rent any other furniture, but if I do, I only want to...
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