Giant Eagle Supermarket — Local services in Salem

BEWARE WATCH OUT FOR EXPIRED FOODS AS WELL THEY JUST WON'T TAKE IT OFF THE SHELF! SEEN IT WAY TOO MANY TIMES! I can go back the next day or even a week later and the food that is expired is still there trying to be sold! NOT GOOD FOR ANYONE'S HEALTH I have to check dates on everything because I don't want to get sick off expired food. Just recently I had to call corporate because giant eagle wouldn't answer their phone, after multiple attempts! I bought a big bag of Lifesavers in August 2023 I went to open the bag the next day and they were expired in June 2023 how sad is that! Then the lady I talked to asked me what I am planning on doing with the bag of lifesavers, come on really, they need to be asked what would you do? Bread is always close to expiring or already expired which forces us to buy frozen bread so we will have fresh bread! Well 1st off I didn't get the sale for the 2 frozen bags of bread which have a tag for $7.99 and I was charged full price $8.29 this not fair to me or anyone else! Why have signs out if your going to be charged full price! another thing your sale just started yesterday and you were completely out of 80/20 hamburger on sale for $1.79lb I couldn't even purchase any we even asked the meat department stated that there will be some tomorrow well we needed today so we will go else where to purchase our food, plus you had mountain dew 12 packs on sale 4 for $14.00 there wasn't one 12 pack left not even 24 packs this is not fair to anyone for people to come into your store and buy up everything and save none for no one else who needs food for their family! A lot of shelves were empty not acceptable at all. Nothing will ever be...

I went in to shop, wearing my mask. I obeyed all of the arrows and do-not-enters in the aisles, even though half the shoppers don't.....including the employees who are doing curbside shopping. They usually park right in the middle of aisles, so you can't get around them. I kept my distance from others and spoke to no one. I kept my distance in the checkout line and waited for the shopper ahead of me to use the card machine, before approaching the belt. I said "Hi" to the cashier. Then I made the cardinal sin of not flashing my Advantage Card from directly behind the plexi-glass. I was shocked by the tone she used to snap at me. I was so taken back that I instinctively blurted out "I'm sorry." I expected her to come back with something like "I'm sorry" back at me, but that didn't happen. After that, there was no concern that my frozen goods were going to thaw in that line.

These are very difficult times, and I have great respect for those working the front lines in a store, such as Giant Eagle. These people deserve extra consideration and slack. I also know that I was needlessly offended and embarrassed, and will probably look to shop elsewhere, in the future, for things that are not specific to that store. If I was an inconsiderate person, or a jerk, it would be different. I'm sorry if this particular cashier was having a bad day, but I didn't deserve to be...

Wanted to give a huge shout out for Robin in the deli department!! Robin always is smiling and helpful and so professional. Love seeing her every time I’m in the store . She always takes such great care if my order and always has something positive to say . The only thing I truly miss is her Deviled eggs !!!! She made the Best ! They don’t make them anymore :(((( All in all I love Salem Giant Eagle All the Staff Rocks ! Checking out is always fast and effortless! Also I appreciate the personal Christmas Card I received. What a thoughtful touch of service Happy Holidays Donna...