Dunham's Sports — Local services in Salina

Went in with cash in hand to look at an advertised gun that was supposedly on sale for $50 off. Stood at the counter with four sales people in sight for over 15 minutes with no other customer around, only to then be told by the one that appeared to be in charge as she walked past for the second time that she would be with me in a few minutes! Seemed to be busy fiddling with the cash register with a second employee, as she had been the whole time.

While I continued to wait waited patiently several customers came, stood waiting for a few minutes, then left without being waited on either. Really!?! Whatever happened to waiting on the customers? Thought that was their primary job!

To cap it off, when she eventually came to wait on me, for the first time in my life, and I buy several guns a month, I was required to turn over my driver's license to even be allowed to handle a gun that she then said she couldn't take the bulky trigger lock off of. There is no way anybody can tell how a pistol feels in the hand with that thing on the gun!

Sorry, but all of that has to change before I buy another gun from your store. As I said, had cash in hand, routinely buy several guns a month from pawn shops, dedicated gun stores, and other chain stores. Have never ever put up with anything like this anywhere else.

I bought one gun from this store right after they opened and was told all of this unnecessary run around was due to the newness of the staff and necessary training routines. Sorry, but I don't buy that. Just stupid policies! Won't back until...

Return policy is laughable. Your employee doesn’t give me a receipt, I don’t think twice about it because she gave me what is apparently coupons, and I’m refused the return. The item is still in brand new condition and I have the tags! No other big box store operates under this return policy and doesn’t treat their customers like they asking for the moon for a return on an item they’ve had for two days....

Bought a pair of golf shoes about 45 to 60 days ago wore them 6 to 8 times and the padding in the heal of the shoe slide down and won't adjust back and they basically didn't care at all and wouldn't take them back as defective because I wore them. In all the shoes I have ever worn not 2 other pair has ever done that and I've worn some for years. All I wanted was to have them replaced. I will...