Hill Pools & Spas — Local services in San Angelo

*Updated review after the situation was reviewed and 100% addressed.

Appreciative and thankful are a couple of the words I can say after a long and frustrating process.

Let me say the girls upfront are really friendly are genuine. Recently I invested a large amount of monies into my pool after all of the water in early July. I had my sand filter changed after learning that was a propable cause. It did not fix and more and more chemicals were added. Eventually I asked at that point if someone could swing by for a one time cleaning, which originally was going to have to be scheduledweeks out. At this process of money and time spent, Hills management stepped in to review the case and ease my frustration.

*The GM then came by my home, along with Sloane, who is part of the service and customer services. My pool was however, beyond a cleaning. This wasn't an equipment issue, this was deeper. She immediately put a plan in place. A water sample taken, then had the head of the pool cleaning division along with his assistant out the next day. The two gentlemen worked vigorously to get things situated and underway. They had to bring a very large seperate filter that did run for a few days and a few more chemicals (nothing crazy). We watched over the next few days as we were able to see the cloudiness thin and we were able to see the bottom of our pool once again! A final cleaning and we were good to go.

In the end this was something that wasn't predictable and neither chemicals nor a one time cleaning would have fixed. The entire Hills crew, all the way up to the owner, should be commended and my husband and I will continue to be loyal customers after this...

We were having an issue with our hot tub and needed a repair in a timely manner. As soon as we made contact with Chelsea, the entire process got done in no time at all! She was able to piece together all the different aspects that needed to come together for the repair to be done to include fast delivery time from their vendors. She is very professional and responsive to your questions and needs. It was fabulous working with her! I can't stress this enough. She took care of everything!!! And the repairs were of excellent quality. Hill Pools and Spas absolutely provided great service to us. We highly recommend this...

We had a new system put in to make our hot tub/pool equipment more user friendly and to work more efficiently. Ryan & Cade were awesome on putting it in and working out the kinks that came up from trying to change it over. They communicated with us and were timely in showing up through the entire process. We also had to have some deck work redone that another company in town had left us high and dry on. My deck now looks amazing and once again Sam was awesome in corresponding with us and guiding us in the right direction. They listened to our needs, addressed them, followed through, and we are delighted with the results. These guys are...