Anza-Borrego Desert Natural History Association — Local services in San Diego Country Estates

First impressions. wash your hands upon entering (big supporter but wished they had a bigger sign and I would happily obliged on my own) how may I help you? Requested a patch for my spouse. But this is where it gets weird, she picked up the patch and walked the patch to the counter herself. The lady didn’t even bother asking if I was done shopping. I had to interrupt her and ask for magnets. Upon paying, she said no credit card use and had to pay cash due to $5 minimum. At that moment, I only envisioned this lady hand carrying all my items if I chose to purchase something else. To my point, there was another nice lady shopping on her own without the store lady micromanaging her purchases. But cash which is a big germ spreader is the smartest move during COVID times.

Poor taste in customer service experience. Will never...

Be sure you stop in and shop this delightful store when visiting Borrego Springs! I did so around the end of March 2022 and found several great treasures to take home from a lovely assortment of souvenirs. The gals who were working in the store were so friendly and helpful. Particularly Kathy, and I believe MaryAnn, who went out of their way to track down a vintage Desert News magazine issue that I was interested in, packaged it up and sent it to me recently, after I left my information with them. Fantastic customer service, not always found lately. Five stars!! Thank you again, ladies. I’ll be back anytime I’m in...

What a charming gift shop after the Christmas Circle. Did not check the reviews prior to coming here. Across the tacos restaurant, saw this yellow painted shop and decided to check it out. Masks and sanitizing ur hand are pre-requisite prior to shopping. Kathy was so helpful and I cannot believe how affordable the prices are! So many unique gifts to bring home. The paper bag as well was beautifully decorated. Highly recommended to check out and buy souvenirs when in...