Almaden Valley Nursery — Local services in San Jose

Warning: This is the best nursery with the most knowledgeable and friendly staff! I love all the staff members here since they all go above and beyond to provide the best customer service! Thank you! I wish I had asked for their names to acknowledge them all by name here for all their help.

This place has a very large selection of high quality, popular roses and many other variety of flowers to trees. I was very surprised to find all the roses I couldn’t find at other local nurseries as well as rare flowers such ice plants. It’s too bad that I had already purchased my ice plants online last week, after trying several nurseries before discovering Almaden Valley Nursery today. Although this place isn’t as inexpensive as Home Depot’s Gardening section, you’ll be impressed by the quality and variety of flowers and trees. I’ve never found the popular roses I’ve wanted at Home Depot. I was very happy to see some of the popular roses that I could not find at other local nurseries or online such as Barbara Streisand Lavender Rose (Weeks Rose), Love Rose (which is a bright red rose with white reverse by Weeks Rose), and Mr. Lincoln, which is also by Weeks. They were all very healthy and tall roses with fragrance and a bunch of buds. The most fragrant is the Mr. Lincoln Red Rose. I have purchased Mr. Lincoln in the past but the other three roses are new roses that I’ve wanted. I had a hard time deciding but I had limited space in my car so I purchased four roses and a violet color Geranium Rozanne as pictured below. The forth rose I bought today from Almaden Valley Nursery was clearly mislabeled by the supplier since it was labeled as one of the stripped color roses; yet, it’s a very fragrant rose bush with very large hot pink double blooms; I think it’s an English Rose. The roses were $49.99 but they said the price was $47 each because I was bought more than 3 roses. I’m in love with this nursery and will be back soon!...

I had the worse experience in nursery ever at your place. It would be nice if you kindly update your FB page that you do not let anyone go in after 3:30pm.

I arrived at 3:35pm, I was told I cannot go in, which is fine, I politely explained to your staff that I couldn’t come from 10-3:30pm but I need to buy 2 tree roses, asked if there is any other way he can help since I was there already, he said come on another day. I explained couple times that I couldn’t due to kids learning restrictions, I asked if you guys carry tree roses, he said yes, come check it out another day. I asked him which types, I wish to get combination color types and he said yes, you guys carries it but he doesn’t know which type. I asked if he could get me a list, he said come another day to find out. I asked couple times if I could find information somewhere else, and he said FB. I check immediately but couldn’t find it and he said he can’t help, he don’t know where to find it. I asked if he can’t ask someone that knows the answer, he said he can’t. Since I just keep asking him questions, finally he asked someone, then he came back and said check FB, there is a list. I checked and found that it has a Bush rose list, I asked him if tree rose is different? That is a list for Bush rose, and he said he can’t help. Under pandemic situation, with all the changes, I understand it is not easy for everyone, he said he have to make sure people come out on time and so he cannot ask anyone to help me. That’s helpful, I asked him if he have told the person he asked that I am looking for tree rose and that list for Bush rose may or may not apply to what I need, and he said I yelled at him. I will definitely post my comments online to share with everyone. Hope this experience could help you guys...

Nick, the store manager is completley rude, lacks grace, is disrespectful with not a trace of customer service. When asked to speak with the owner Matt Lepow he ignored the request. I found the staff to be young with little knowledge of gardening and landscaping needs and care.

I drove 105 miles round trip to find out that every branch on the Kafir Lime tree has insects. Nick's response was it was common simiular to a rose having aphids. That is some damage from citrus leaf miner. It was sprayed but may need additional spraying. This if from a moth that lays its eggs on the leaf and then the larva tunnels in it making it curl. This insect is very wide spread and the plants are even shipped to us from our supplier with damage from this insect especially when it is high pressure which is in spring and the end of summer. I explaines had I known I would have not purchaed.

Now I have to drive another 105 miles to return the infested tree. He said that was my decision not his. His response was since I was angry that I had to travel he would save me the trip if I cut the tree at the base, send him a photo to confim the act and than he would refund me over the phone.

What a waste to an expensive tree that is in high demand. They should have treated it before sputting it on sale.

I suggest HOME DEPO to AVN or better EAST BAY nurseries - Always with awesome and super...