Round Table Pizza — Restaurant in San Jose

This afternoon I placed an order from the Redmond location for a Large Pepperoni for pick up. My daughter picked it up on the way home and drove all the way without looking at the quality. She arrives Nearly 15 miles because it’s on the way. We open it and it is dry and overcooked. We try to each just eat it and be satisfied but it was like eating cardboard. I called to complain and the manager said I could bring it back for a new one or get credit. I explained I did not live nearby not even in San José. She basically said that’s all she could offer and just hung up. After being hung up on I drove back and she grabbed the box and asked if I wanted another I said no because at this point I don’t want these people making my pizza because I feel uncomfortable about them cooking something g my family is going to eat. I ask for the owner’s number and am told it cannot be given out. She opens the box and said we ate half it’s a large we each tried one slice making it minus 3. My husband threw his slice back in because it was disgusting. I told her I didn’t appreciate her hanging up and she said SO. I said how can you get away from other hanging up on customers and telling them so I made sure not to raise my voice. But she clearly didn’t care. Her name is Shahmaz per the receipt. I will never return and have never experienced this behavior from any other Round Table I would give ZERO STARS If that...

I had such a horrible delivery experience with these people.. and after calling to express my concerns, they pointed the finger at me. Twice in the past week I spent over $60 for delivery orders. Both times the pizza came out somewhat cold and rubbery but I didn’t call and complain about that. Rather, I selected on their website some dipping sauces that were to come with the order. They didn’t come. When I called and asked what happened the second time, they said I didn’t pay for the extra.. obviously a website issue. I suggested such and they said it was my problem and that I should call in the order next time and that I should have thought to pay more. These two experiences were my first with Round Table and will absolutely be my last. The lady on the phone was so obnoxious with me.. I don’t leave bad reviews.. look at my track record. These guys earned...

I love RT pizza, have since I was a kid. What brought me to this location was a community trivia night (not actually run by RT, but they cooperate/work with the trivia people). This is not my local RT and I was pleasantly surprised by just how friendly the staff were. Honestly, it was nice to feel like this group of trivia people were not unwelcome by the staff. Lots of smiles all around! The food was yummy as it always it. I'll likely be making the trek to go to this location rather than the ones...