Computer Zone — Local services in San Juan

Took my external hard drive for a power issue. About three months later no status on the part ordered. Requested for return on Saturday, could not return it since he had it at his house not at the shop. He agreed to meet me to return it back and no call. Have not recieve my hard drive as of yet.

Response from the owner an hour ago You did receive your hard drive and I didn't charge you for fixing that it didn't turn on at all.The other parts we couldn't get them so that why you got a full refund.So your power issue was fix and you didn't get charged for it.Did you forgot to put that on your review? Hopefully we can give you a better service if you come again.Thanks

First of all, you have a repair shop. Why did you take my hard drive home and have it there that whole time? Can you guarantee me that none of my files were copy at your home. I do recall you said you got it to work. Do I need to contact the authorities to investigate that? Do I need to worry about dealing with identity theft since I had important documents of me and my family in there? Two, when you gave the hard drive back, it was all taken apart. Thats not the way I gave it to you. Plus, the issue was not fixed. I took it to Best Buy and they will have it fixed in 5-7 days. Not 3 months. And last but not least, I have the receipt for the for charge of service. Total charge was $150. I paid $160 in cash cause I did not have change. You did not have change so you put on the receipt "I owe him $10. You returned me $130. Charging me $20 for service. What happen to the $10 that you owed me from before. That's not a full refund. I am not the type of customer that complains about service but in this case you did not have the common courtesy to contact your customer to provide an update. Nor did you try ordering the part from a different supplier. There are alot of things that you could of done to avoid a situation like this but you did not. Please reply to...

Being a full time student who heavily relies on their laptop for school and work, meant that the moment my laptop started to act up I was in shambles. No laptop meant I couldn’t complete my school work or attend my online courses. When best buy’s geek squad was charging me for an arm and a leg just to look at it and get back to me in TWO WEEKS ! Computer Zone charged me a crispy $20 for the diagnosis and fixed it that same day, network connectivity issues were gone and it cost me less than $90 altogether. Not to mention their shop closes at 6:30pm, I showed up at 4pm, they stayed well past closing to fix it and let me pick it up around 8:20pm THAT SAME DAY. They were truly a blessing, thanks to them I get to continue my week at school and work as if...

One day I had decided to clean my PS4 Pro because I has slightly cleaned it once in the 4 or 5 years I've had it.So then i DecideBut then I finally got a hold of this guy from computer ZoneAndd I would take it apart to clean it brtrthe motherboard the fan But I accidentally ripped off the power supply cord off the motherboard Then I started calling a bunch of console repair stores and they all told me that if basically was trashed that it was unfixableBut then I finally got ahold of the People from computer ZoneAnd they told me it would be really hard but it was possible but that It was going to be expensive . But honestly 150 is much better than paying 400+ taxes...